Ebi Tabot Necta
Silver Spring,MD
Summary
Dynamic Train Conductor with Norfolk Southern, adept at ensuring safety and operational efficiency. Recognized for exceptional customer service and effective communication, while proficient in train operations and safety management. Successfully conducted safety briefings, fostering a culture of awareness, and consistently adapted to changing schedules.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Train Conductor
Norfolk Southern
Baltimore, MD
07.2023 - Current
- Learned and followed safety protocols for train operations.
- Assisted in maintaining clear communication with crew and passengers.
- Monitored train signals and systems to ensure safe travel.
- Supported loading and unloading of cargo as needed.
- Adapted quickly to changing schedules and operational demands.
- Performed daily inspections on switches.
- Communicated with train dispatchers to obtain and adjust directions.
- Conducted comprehensive safety briefings for crew members before each trip, promoting a culture of safety awareness among colleagues.
- Evaluated track conditions during travel, reporting any abnormalities that could impact the safety or efficiency of train operations.
- Provided exceptional customer service, assisting passengers with boarding, seating, and luggage storage.
- Performed air brake and electrical connection coupling.
- Checked tickets and passenger information to verify payment, destinations and special considerations.
- Provided timely updates to passengers regarding schedule changes or delays, ensuring their satisfaction during travel interruptions.
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
Education
Associate of Arts - Accounting And Finance
Hagerstown Community College
Hagerstown, MD12-2019
Skills
- Maintaining safety
- Switching cars
- Making announcements
- Train operation
- Assisting customers
- Ticket inspection
- Safety management
- Managing unloading procedures
- Conducting
- Motivating performers
- Customer service
- Multitasking
- Multi-tasking skills
- Safety conscious
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
- AWS certified
Certification
- AWS, Amazon cloud certified - 2years
- A licensed locomotive Train conductor
- Certified Train conductor, Norfolk souther - till 2029
Languages
French
Limited Working
English
Full Professional
Timeline
Train Conductor
Norfolk Southern
07.2023 - Current
Associate of Arts - Accounting And Finance
Hagerstown Community College