Ebisidor Ogboh
Dallas,TX
Summary
Proven Client Relations Specialist with a track record of fostering long-term partnerships and enhancing customer satisfaction at Globe Life. Expert in client relationship management and conflict resolution, I excel in driving business growth through strategic advising and exceptional service excellence. Skilled in communication and leadership, I consistently achieve and surpass client and employer expectations.
Overview
3
3
years of professional experience
Work History
Client Relations Specialist
Globe Life
Dallas, TX
06.2024 - 11.2024
- As a Client Relations Specialist, I was responsible for managing and nurturing client relationships, ensuring a seamless experience from onboarding through ongoing support. I worked closely with clients to understand their needs, resolve issues, and provide tailored solutions, aiming to foster long-term partnerships and drive customer satisfaction. My role involved proactive communication, issue resolution, and collaboration with cross-functional teams to enhance service quality. Through strategic advising, conflict resolution, and continuous feedback loops, I helped clients optimize their use of our products, ensuring both retention and business growth.
Valet Captain
Towne Park
Dallas, TX
01.2023 - 04.2024
- As a Valet Captain, I was responsible for overseeing the valet operations and ensuring a smooth, efficient, and exceptional experience for guests. I managed a team of valets, coordinated parking logistics, and maintained a high standard of customer service. My primary role was to ensure that guests' vehicles were handled with care and that all valet services were delivered in a timely, professional, and courteous manner.
Sales Consultant
JCPenney
Dallas, TX
02.2022 - 01.2023
- As a Sales Consultant, my role was to help clients make informed purchasing decisions by providing expert guidance, tailored recommendations, and exceptional service. My primary goal was to build strong relationships with both prospective and existing clients, ensuring they found the best solutions to meet their needs while driving revenue growth for the company.
Education
High School Diploma -
Duncanville
Dallas, TX06-2021
Associate of Science -
Tarrant County College
Fort Worth, TXSkills
- Customer-Centric
- Communication
- Interpersonal Skills
- Problem-Solving
- Leadership
- Team Collaboration
- Multitasking
- Conflict Resolution
- Attention to Detail
- Client Relationship Management
- Time Management
- Client Advocacy
- Service Excellence
Timeline
Client Relations Specialist
Globe Life
06.2024 - 11.2024
Valet Captain
Towne Park
01.2023 - 04.2024
Sales Consultant
JCPenney
02.2022 - 01.2023
High School Diploma -
Duncanville
Associate of Science -
Tarrant County College
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