Ebiyey Yat

Skilled in employee training and customer service, with a strong focus on teamwork and leadership within a fast-paced setting. Successfully managed the onboarding process for new team members, and fostering a collaborative work environment. Demonstrated organizational abilities by tracking team performance metrics and facilitating effective communication among team members . Knowledgeable in product temperature and capable of addressing customer skills to enhance satisfaction.

I began my journey at Chick-fil-A as a Team Member and quickly worked my way up to become a Certified Trainer through consistent hard work and leadership. In this role, I’ve had the opportunity to train and mentor a variety of new team members, guiding them through their onboarding process and continuing to support them even after their formal training ended. I’ve also helped fellow team members become Certified Trainers by providing hands-on support and encouragement. In addition to training, I’ve taken on leadership responsibilities by assisting Junior Directors in leading efficient and effective shifts. Through their mentorship, I’ve learned to count registers, run my own shift, and ensure proper food safety practices are always followed. My primary experience has been in mid and closing shifts, where I’ve demonstrated reliability, flexibility, and a strong commitment to operational excellence.