Elyce Bloomfield
Baltimore,MD
Summary
Technical project and operations professional with experience supporting IT systems, software procurement, and cross-functional initiatives in mission-driven organizations. Proven ability to coordinate timelines, manage documentation, support software and license lifecycles, and handle sensitive information with discretion. Brings a strong foundation in stakeholder coordination, vendor management, and operational follow-through.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CHW Supervisor
Baltimore CONNECT
08.2024 - Current
- Led technology sourcing and implementation initiatives by identifying organizational system gaps, evaluating platform options, securing grant funding, and coordinating deployment logistics with internal stakeholders.
- Provided informal IT and systems support by troubleshooting access issues, assisting with internal tools, and liaising between staff and technical resources to maintain continuity of operations.
- Provided project coordination and operational support for multi-phase initiatives by tracking timelines, deliverables, and action items across internal teams and external partners to ensure on-time execution.
- Coordinated stakeholder tasks and communications by serving as a primary point of contact for program inquiries, organizing requests, prioritizing follow-ups, and ensuring timely resolution.
- Managed centralized project documentation and administrative workflows, developing and maintaining schedules, procedures, reports, templates, and engagement materials to support project fidelity and leadership reporting.
- Handled sensitive and confidential information related to participants, staffing, and operations with discretion, ensuring appropriate access and data integrity.
Lead Remediation Educator
Green & Healthy Homes Initiative
01.2024 - 08.2024
- Coordinated remediation follow-up projects by reviewing city-provided work files, interpreting completed scopes of work, and developing customized post-remediation plans to ensure continued compliance and risk reduction.
- Managed regulated documentation and compliance records, ensuring remediation activities, education delivery, and follow-up actions met EPA and state standards and were accurately maintained for reporting and audit readiness.
- Served as a primary liaison among households, contractors, health departments, and community partners, coordinating scheduling, facilitating referrals, and maintaining clear cross-stakeholder communication.
- Planned and executed in-home and group-based education sessions, translating technical and regulatory information into clear, actionable guidance for residents, landlords, and community members.
- Sourced, procured, and distributed program supplies, managing inventory, assembling care packages, and coordinating delivery logistics to support program goals.
- Handled sensitive household and health-related information with discretion, maintaining data accuracy, confidentiality, and appropriate access.
Office Manager & IT Support Lead
Green & Healthy Homes Initiative
05.2023 - 01.2024
- Led end-to-end IT onboarding and offboarding, procuring equipment, configuring hardware and software, provisioning user accounts and access permissions, and applying security controls to ensure compliant system access.
- Owned software license and subscription lifecycle management, tracking usage and expirations, renewing licenses, and deploying access directly to user systems to prevent service interruptions.
- Served as the primary intake and triage point for all IT requests, independently resolving issues where possible and maintaining a centralized tracking system for escalated support needs.
- Liaised with an external IT vendor to coordinate high-level technical support, providing documentation, context, and hands-on assistance to ensure timely and effective issue resolution.
- Developed and maintained hardware and software asset inventories, implementing cataloging and storage processes to track devices, licenses, and subscriptions with accuracy.
- Coordinated technology procurement initiatives, sourcing discounted and grant-funded tools, managing vendor communications, and supporting cost-effective system adoption.
Education
High School Diploma -
Old Mill High School
Millersville, MDSkills
- IT Operations & Support
- Systems Administration
- Software & License Management
- Procurement & Vendor Coordination
- Project Coordination & Documentation
- Security, Access Control & Data Confidentiality
- Written & Verbal Communication
- Time Management & Multitasking
- Problem Solving & Independent Task Ownership
- Google Workspace; Microsoft 365; Salesforce; REDCap; and similar task and workflow management systems
Certification
- Youth Mental Health First Aid - National Council for Mental Wellbeing
- Adult Mental Health First Aid - National Council for Mental Wellbeing
- Ethics and Human Subject Protection - Association of Clinical Research Professionals
- Community Health Worker - Jordan Peer Recovery
- HOPE HIV & Other Bloodborne Pathogens - Jordan Peer Recovery
Timeline
CHW Supervisor
Baltimore CONNECT
08.2024 - Current
Lead Remediation Educator
Green & Healthy Homes Initiative
01.2024 - 08.2024
Office Manager & IT Support Lead
Green & Healthy Homes Initiative
05.2023 - 01.2024
High School Diploma -
Old Mill High School