Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebonee Butts

Fayetteville,NC

Summary

Proven track record in enhancing store efficiency and customer satisfaction at Sam's Club, leveraging skills in pallet jack operation and teamwork. Excelled in inventory management, reducing customer complaints by ensuring a clean shopping environment. Demonstrated reliability and safety awareness, consistently meeting stocking goals and contributing to a positive shopping experience.

Overview

13
13
years of professional experience

Work History

Overnight Stocker

Walmart
12.2022 - Current


  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangements
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

Merchandise Associate

Sam's Club
06.2019 - 12.2022
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated signage and price tags to reflect current sales.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Used pallet jacks to move and position merchandise.
  • Organized store merchandise racks by size, style, and color.
  • Monitored and replenished display inventory and restructured according to available stock.

Overnight Merchandiser

Sam's Club
08.2016 - 06.2019
  • Supported store success with diligent cleaning, maintenance, and safety checks throughout the work shift.
  • Improved efficiency of merchandising processes by regularly updating knowledge of store layout changes and new product arrivals.
  • Maintained inventory accuracy by conducting routine audits of shelf stock levels and promptly addressing discrepancies identified.

Cafe Associate

Sam's Club
05.2015 - 08.2016
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.
  • Notified management of product and supply shortages to reduce disruption in availability.

Overnight Merchandiser

Sam's Club
02.2012 - 05.2015
  • Enhanced store appearance by strategically organizing merchandise and executing product placement plans.
  • Facilitated smooth communication between day and night shifts through detailed progress reports on completed tasks and pending responsibilities.
  • Ensured compliance with company policies regarding storage room organization, handling fragile items safely, and storing hazardous materials properly.
  • Streamlined inventory management through meticulous organization and systematic restocking of merchandise.
  • Reduced customer complaints by consistently ensuring a clean, safe, and inviting shopping environment during overnight shifts.
  • Utilized effective time management skills to balance multiple tasks simultaneously, prioritizing responsibilities according to urgency and store needs.

Front End Cashier

Sam's Club
10.2011 - 02.2012
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.

Education

Certificate - Computer Concepts

Berean Institute
Philadelphia, PA

Diploma - General Studies

William Penn High School
Philadelphia, PA
06.1999

Skills

  • Stocking shelves
  • Stock Rotation
  • Pallet Jack Operation
  • Product restocking
  • Handheld Scanner Use
  • Efficient Movement
  • Safety awareness
  • Workplace Cleanliness
  • Teamwork and Collaboration
  • Dependable and reliable

Timeline

Overnight Stocker

Walmart
12.2022 - Current

Merchandise Associate

Sam's Club
06.2019 - 12.2022

Overnight Merchandiser

Sam's Club
08.2016 - 06.2019

Cafe Associate

Sam's Club
05.2015 - 08.2016

Overnight Merchandiser

Sam's Club
02.2012 - 05.2015

Front End Cashier

Sam's Club
10.2011 - 02.2012

Certificate - Computer Concepts

Berean Institute

Diploma - General Studies

William Penn High School

Similar Profiles

CREATE PROFILE
Ebonee Butts