Ebonee Jones
Montgomery,AL
Summary
Known for collaborative approach and commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Medical Records Clerk
Yes Care Corp
11.2019 - Current
- Managed electronic health records, ensuring accuracy and compliance with regulatory standards.
- Streamlined record retrieval processes, enhancing efficiency in information access for clinical staff.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
Sales Associate
Boost Mobile
04.2018 - 11.2019
- Delivered exceptional customer service to enhance satisfaction and loyalty.
- Collaborated with team members to achieve sales targets and improve store performance.
- Trained new associates on product knowledge and effective sales techniques.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Conducted regular audits of cash registers, ensuring accuracy in financial transactions and reports.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Trained new associates on sales techniques and product knowledge, fostering team development.
Medical Records Clerk
Wexford Health Services
10.2016 - 01.2018
- Maintained patient confidence by keeping patient records information confidential.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Store Stocker/Sales Associate
Ulta
11.2015 - 06.2017
- Organized inventory to enhance product accessibility and maintain stock levels.
- Prepared stores for special events or promotions by setting up signage, banners, or other visual aids as required.
- Helped achieve company targets for shrink reduction through accurate record-keeping and stock management practices.
- Minimized out-of-stock situations with attentive monitoring of product levels on shelves throughout the day.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Certificate of Completion - Pharmacy Technician
Trenholm Technical College
Montgomery, AL05-2019
Graduate Certificate - Cosmetology
Virginia College
Montgomery, Al05-2014
High School Diploma -
Jefferson Davis High School
Montgomery, AL05-2005
Skills
- Work ethic and integrity
- HIPAA regulations
- Patient confidentiality
- Cash handling and management
- Professionalism and courtesy
- Clinical skills
- Certified in CPR/AED
- Customer service
Timeline
Medical Records Clerk
Yes Care Corp
11.2019 - Current
Sales Associate
Boost Mobile
04.2018 - 11.2019
Medical Records Clerk
Wexford Health Services
10.2016 - 01.2018
Store Stocker/Sales Associate
Ulta
11.2015 - 06.2017
Certificate of Completion - Pharmacy Technician
Trenholm Technical College
Graduate Certificate - Cosmetology
Virginia College
High School Diploma -
Jefferson Davis High School