Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jolianna Stahlman

Westlake,Louisiana

Summary

Highly- motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills Adept at working effectively unsupervised and quickly mastering new skills. Friendly with a positive attitude and excellent customer services skills. Developed valuable skills in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Medical Records Clerk

Imperial Health Cardiovascular Clinic
08.2024 - Current
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Supported medical staff by providing organized and accurate medical records.

Host

Olive Garden
04.2024 - 07.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cashier/ Server

Brickhouse Creamry
07.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Westlake High School
Westlake, LA
05-2024

Skills

  • HIPAA compliance
  • Customer service
  • Written and verbal communication
  • Document scanning
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration

Accomplishments

  • Trained and mentored employees.

Timeline

Medical Records Clerk

Imperial Health Cardiovascular Clinic
08.2024 - Current

Host

Olive Garden
04.2024 - 07.2024

Cashier/ Server

Brickhouse Creamry
07.2023 - 01.2024

High School Diploma -

Westlake High School
Jolianna Stahlman