LOLITA SIMMONS

12 years of Maintained patient confidence by keeping patient records information confidential.

• Processed medical records requests from outside providers according to facility, state and federal law.
• Maintained patient records in compliance with security regulations.
• Uploaded physician progress notes, history and physicals into electronic medical records.
• Reviewed charts and flagged incomplete or inaccurate information.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
• Delivered charts to assigned areas of hospital by following established routing procedures.
• Gathered patient information by collecting demographic information from variety of sources.
• Maintained accuracy, completeness and security for medical records and health information.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.
• Maintained database for storage and retrieval of medical records.
• Followed exact procedures for handling transfers and other releases of medical records.
• Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
• Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Verify Insurance Qualifications
• Setup patients for intake procedures
• Performed Pre-Certifications for Insurance
• Review lab work to insure patients meet intake qualifications
• Fax information to long-term care facilities
• Documented patient medical information, case histories and insurance details to facilitate smooth intake and payment processing