Ebonee Williams

• Full Time - 40 Hours
• I am a food operation specialist
• I cook & prepare 3 meals a day
• Also, I clean, prep, stock condiments and wash dishes
• Responsible for compliance with state and facility safety procedures in the operation of production and cleaning of equipment.
• Responsible for ensuring that clean and sanitary conditions are maintained in all areas of the kitchen food preparation and serving lines; turn on and set temperature on grills, stoves, deep fryer, and broiler.
• Operate and maintain equipment used according to FDVA procedures.
• Responsible for estimating food requirements; preparation and cooking of all types of hot and cold food items according to menu and approved recipes.
• Cut and de-bone ham, poultry, and fish.
• Slice meat according to menu needs.
• Utilize leftover meat items.
• Place food items on serving lines and keep serving line well stocked.
• Maintain, check, and control kitchen inventory to determine quantities available as well as amounts needed for operation.
• Assist with purchase requests for food, cleaning supplies, utensils, pots and pans, dishes, and paper products.
• Verify incoming shipments and receipts in the absence of stock person.
• Attending in-service training classes and performs related duties assigned by supervisor.
• Performs other related duties as required including special catering events and meal charges.

• Full Time - 40 Hours
• Picking items and preparing for shipment

• Full Time - 40 Hours
• Working with Covid vaccinations.
• Traveling from clinic to clinics.
• Scheduling appointments.
• Entering Data into EMR systems
• Answering multiple 1 phone line at a time
• Relaying messages to the right staff
• Greeting patients

• Full Time - 40 hours
• Greeted visitors and provided them with assistance.
• Filing documents, scheduling appointments, cashing in and out money, handling 4 lines on a call at a time, greeting clients
• Scheduled appointments for clients, customers, and other visitors.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Performed personal care, diagnostic support duties and treatments according to procedure under the
direction of the professional nurse in a timely manner
• Responded to patient's nursing needs, including physical comfort, and emotional needs and recognizing
deviations from the normal
• Organized patient care assignments to meet the needs of the patients
• Participated in the coordination of care and recommends resources and referrals
• Identified changes in patient condition, both physical and emotional, reports these in a timely manner
and initiates appropriate action
• Reinforced patient and family teaching including teaching patient and families with complex learning
needs
• Completed required patient care documentation and records significant observations and actions
utilizing the nursing process in a clear and concise manner
• Interacted with visitors/staff in a courteous, thoughtful, and caring manner using tact, discretion and
patience when explaining policies and procedures or assisting in finding an answer to a problem

• Provided case management services to individuals and families in need of assistance.
• Assisted clients with the development of short-term goals and long-term objectives.
• Implemented crisis intervention techniques when necessary.

Performed personal care, diagnostic support duties and treatments according to procedure under the
direction of the professional nurse in a timely manner
• Responded to patient's nursing needs, including physical comfort, and emotional needs and recognizing
deviations from the normal
• Organized patient care assignments to meet the needs of the patients
• Participated in the coordination of care and recommends resources and referrals
• Identified changes in patient condition, both physical and emotional, reports these in a timely manner
and initiates appropriate action
• Reinforced patient and family teaching including teaching patient and families with complex learning
needs
• Completed required patient care documentation and records significant observations and actions
utilizing the nursing process in a clear and concise manner
• Interacted with visitors/staff in a courteous, thoughtful, and caring manner using tact, discretion and
patience when explaining policies and procedures or assisting in finding an answer to a problem

• Performed personal care, diagnostic support duties and treatments according to procedure under the
  direction of the professional nurse in a timely manner
  • Responded to patient's nursing needs, including physical comfort, and emotional needs and recognizing
  deviations from the normal
  • Organized patient care assignments to meet the needs of the patients
  • Participated in the coordination of care and recommends resources and referrals
  • Identified changes in patient condition, both physical and emotional, reports these in a timely manner
  and initiates appropriate action
  • Reinforced patient and family teaching including teaching patient and families with complex learning
  needs
  • Completed required patient care documentation and records significant observations and actions
  utilizing the nursing process in a clear and concise manner
  • Interacted with visitors/staff in a courteous, thoughtful, and caring manner using tact, discretion and
  patience when explaining policies and procedures or assisting in finding an answer to a problem

• I have worked at a call center as a CSR
• I have worked for direct tv, equifax, & turbo tax
• Billing etc...also I also assisted the supervisor with scheduling etc..
• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered inbound calls, chats and emails to facilitate customer service.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Used approved scripts to de-escalate angry customers during telephone interactions.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.