Eboni Moore
Lancaster,TX
Summary
Dynamic account receivables professional with a proven track record of delivering exceptional customer service, driving collections, and conducting in-depth client research and account analysis. Expertise in multitasking and organizing efforts to achieve targeted results while adapting to evolving priorities. Strong communication skills foster collaborative, value-added relationships with business partners and cross-functional teams. Consistently surpasses performance expectations by effectively prioritizing tasks in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Management
Exchange Technology Solutions
01.2016 - Current
- Constructed, organized, and reviewed forecast reports for account.
- Supervise claims to accelerate account receivable operations.
- Aids in reconciling revenue accounts each month alongside accounting manager
- Produced weekly sales report in Excel for Navy, Marines, and Coast Guard accounts.
- Generates posts, checks and registers customer payments and transactions linked to accounts receivable.
- Supports development of monthly billing statements informed by general ledger
Yard Shifter
United Parcel Service, UPS
01.2018 - Current
- conduct pre-trip check on yard goat, shuttle trailers between dock and yard while observing safety guidelines.
- Coordinate with logistics team to troubleshoot and rectify trailer, move, and transport concerns swiftly and accurately.
- execute physical activities including pulling, reaching, bending, climbing, kneeling, and balancing
- Inspects, reports and repairs maintenance cleanliness, safety malfunctions or damage of equipment.
- skills leveraging critical thinking for managing extreme safety challenges in class A judgment regarding trailer handling.
Accounts Receivable Analyst
Hyundai Merchant Marine
01.2014 - 01.2016
- Assess validity of account discrepancies by sourcing and scrutinizing information from sales terminals, customer service departments, and customers.
- administer collections, freight releases, and invoicing for Midwest region
- Corrects valid or authorized deductions via processing of adjusting entries.
- Analyzed aging report on a daily basis to confirm all unpaid balances receive prompt attention.
- log customer payments via checks, wire transactions, or ACH entries
- Interact directly with terminals across the globe to assist in cargo releases and manage account discrepancies.
Education
Bachelor of Business Administrations - Management with a Minor in Marketing
Northwood University
Midland, Michigan05-2022
Skills
- Proficient in Microsoft Office tools
- Policy and procedures driven
- Experience in the various computer mainframe applications and business platforms of SAP, AS400, Word, Excel, and Outlook
- Working knowledge of databases and presentation software
- Strong customer service background and call center experience
Timeline
Yard Shifter
United Parcel Service, UPS
01.2018 - Current
Accounts Receivable Management
Exchange Technology Solutions
01.2016 - Current
Accounts Receivable Analyst
Hyundai Merchant Marine
01.2014 - 01.2016
Bachelor of Business Administrations - Management with a Minor in Marketing
Northwood University