Eboni Powell
Merrillville,IN
Summary
Experienced fulfillment associate with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Amazon.com Fulfillment Center
10.2015 - 04.2016
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Inbound Service Support (ISS)
Amazon.com Fulfillment Center
04.2016 - 07.2017
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Boosted team performance by providing timely feedback and coaching to fellow support representatives.
- Streamlined workflow processes for quicker resolution times and increased productivity.
- Collaborated with cross-functional teams, ensuring seamless communication and coordination in resolving complex customer issues.
- Exceeded performance metrics consistently by prioritizing tasks and managing time effectively.
Receiving Clerk
Amazon.com Robotics
07.2017 - 12.2019
- Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
- Streamlined the receiving process for improved efficiency and time management in the workplace.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Increased warehouse productivity by training new staff members on Receiving Clerk duties and best practices.
Learning Coordinator
Amazon.com Logistics
12.2019 - 07.2021
- Enhanced employee learning experiences by designing and implementing comprehensive training programs.
- Streamlined the onboarding process for new hires, resulting in faster integration into company culture and reduced turnover rates.
- Evaluated employee performance and identified skill gaps, developing targeted training sessions to address specific needs.
- Collaborated with department managers to create customized learning plans based on individual goals and career objectives.
Shipping Clerk
Amazon.com Robotics
07.2021 - 10.2023
- Improved shipping efficiency by streamlining packing and labeling processes.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
Education
High School Diploma -
Thornwood High School
South Holland, IL06.2013
Skills
- Shipping and Receiving
- Loading and Unloading
- Teamwork Abilities
- Warehouse Safety
- Material Handling
- Quality Assurance
- Problem Solving
- Order Management
Timeline
Shipping Clerk
Amazon.com Robotics
07.2021 - 10.2023
Learning Coordinator
Amazon.com Logistics
12.2019 - 07.2021
Receiving Clerk
Amazon.com Robotics
07.2017 - 12.2019
Inbound Service Support (ISS)
Amazon.com Fulfillment Center
04.2016 - 07.2017
Warehouse Worker
Amazon.com Fulfillment Center
10.2015 - 04.2016
High School Diploma -
Thornwood High School
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