Eboni Samuel
Las Vegas,NV
Summary
Versatile and dynamic professional with a proven track record at Splash, enhancing food quality and kitchen efficiency. Excelled in staff coordination and effective communication, significantly improving customer satisfaction. Skilled in food safety and sanitation, coupled with a knack for fostering hospitality service excellence. Achieved notable repeat business through culinary expertise and team leadership.
Overview
12
12
years of professional experience
Work History
Chef
Splash
04.2024 - Current
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Disciplined and dedicated to meeting high-quality standards.
Manager
Art House Hookah Lounge
03.2022 - 10.2024
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Server
Big Jerk
01.2021 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Sales Associate
Foot Locker
08.2022 - 03.2023
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Package Handler
Fed Ex Ground
01.2020 - 02.2022
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Receiver
Kohls Warehouse
10.2019 - 02.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Compared shipping orders and invoices against contents received to verify accuracy.
Hair Stylist
The Braid Gallery
01.2013 - 10.2018
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
Education
Business
San Bernardino Valley College
San Bernardino, CASkills
- Food safety and sanitation
- Food quality
- Kitchen Management
- Effective Communications
- Verbal and written communication
- Hospitality service expertise
- Staff Coordination
Timeline
Chef
Splash
04.2024 - Current
Sales Associate
Foot Locker
08.2022 - 03.2023
Manager
Art House Hookah Lounge
03.2022 - 10.2024
Server
Big Jerk
01.2021 - 10.2023
Package Handler
Fed Ex Ground
01.2020 - 02.2022
Receiver
Kohls Warehouse
10.2019 - 02.2021
Hair Stylist
The Braid Gallery
01.2013 - 10.2018
Business
San Bernardino Valley College
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