Eboni Samuel
Las Vegas,NV
Summary
Versatile and dynamic professional with a proven track record at Splash, enhancing food quality and kitchen efficiency. Excelled in staff coordination and effective communication, significantly improving customer satisfaction. Skilled in food safety and sanitation, coupled with a knack for fostering hospitality service excellence. Achieved notable repeat business through culinary expertise and team leadership.
Overview
12
12
years of professional experience
Work History
Chef
Splash
Las Vegas, NV
04.2024 - Current
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Disciplined and dedicated to meeting high-quality standards.
Manager
Art House Hookah Lounge
Las Vegas, NV
03.2022 - 10.2024
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Server
Big Jerk
Las Vegas, NV
01.2021 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Sales Associate
Foot Locker
Las Vegas, NV
08.2022 - 03.2023
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Package Handler
Fed Ex Ground
Bloomington, CA
01.2020 - 02.2022
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Receiver
Kohls Warehouse
San Bernardino, CA
10.2019 - 02.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Compared shipping orders and invoices against contents received to verify accuracy.
Hair Stylist
The Braid Gallery
San Bernardino, CA
01.2013 - 10.2018
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
Education
Business
San Bernardino Valley College
San Bernardino, CASkills
- Food safety and sanitation
- Food quality
- Kitchen Management
- Effective Communications
- Verbal and written communication
- Hospitality service expertise
- Staff Coordination
Timeline
Chef
Splash
04.2024 - Current
Sales Associate
Foot Locker
08.2022 - 03.2023
Manager
Art House Hookah Lounge
03.2022 - 10.2024
Server
Big Jerk
01.2021 - 10.2023
Package Handler
Fed Ex Ground
01.2020 - 02.2022
Receiver
Kohls Warehouse
10.2019 - 02.2021
Hair Stylist
The Braid Gallery
01.2013 - 10.2018
Business
San Bernardino Valley College