Ebonie Copeland
Neptune City,NJ
Summary
Highly energetic and driven educator with a background in sales and customer relations. Skilled in effectively communicating with diverse individuals and negotiating successful solutions. Committed to providing exceptional support, consistently meeting and exceeding production targets.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Stepping Stones Group
Toms River, NJ
09.2023 - Current
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Tutorial Teacher
Varsity Tutors
Wall, NJ
07.2022 - Current
- Prepared students for standardized tests, exams, and advanced course placements.
- Assessed student progress at each session, making recommendations to increase the effectiveness of tutoring and lessons.
- Created a comfortable tutoring environment conducive to learning and utilized positive reinforcement techniques to encourage and motivate students.
Sales Associate
Puma
, NJ
05.2023 - 12.2023
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
Tutorial Teacher
Hoot Reading
British Columbia, Canada
02.2023 - 06.2023
- Assessed students' reading progress at each session, making recommendations that increased the effectiveness of tutoring and lessons.
- Utilized positive reinforcement techniques to encourage and motivate students.
- Prepared students for standardized testing and advanced course placement.
Volunteer
Commissions of Baltimore County
Towson, MD
09.2011 - 12.2019
- Identified and addressed the needs of applicants and customers efficiently and promptly.
- Supporting nonprofit businesses in the community by assisting with fund distribution for operational and project grants.
- Demonstrated efficiency and accuracy in budgeting, resulting in successful grant distribution to highly qualified nonprofit organizations.
- Monitored and supported nonprofit organizations through site visits and attendance at events and impact on the community.
- Collaborated with team to meet project deadlines.
- Mentored artists on quality standards and provided guidance for improvement.
Early Childhood Educator
Baltimore City Schools
, MD
08.2015 - 06.2018
- Organized, led activities and lesson planning that promoted physical, mental, and social development
- Implemented hands-on, play-based strategies for experiential learning
- Maintained daily records of individual activities, behaviors, meals, and naps
- Collaborated with parents to foster effective communication and build strong support networks
Assistant Manager of Sales
Gymboree
Owings, MD
03.2015 - 08.2015
- Met with team on a weekly basis to identify sales opportunities, discuss strategies, and execute new promotions.
- Opened and closed stores, set up registers, and secured cash.
- Resolved customer complaints regarding sales and service.
Education
Bachelor of Arts of Education - Elementary
St. Peter's University
01.2003
Bachelor of Science - Psychology
St. Peter's University
01.2003
Skills
- Enrollment advising and customer service
- Communication and relationship building
- Record keeping and data management
- Program knowledge of event coordination and representation
- Budgeting and financial management operational improvement recommendations
- Mentoring and guidance curriculum development
- Classroom management positive reinforcement techniques
- Collaboration and teamwork
- Student progress analysis
- Foundational knowledge
- Sales monitoring
- Revenue forecasting
- Team building
- Verbal and written communication
- Scheduling and coordinating events, field trips etc
- Retail operations management
- Creating and implementing a developmentally appropriate curriculum tailored to different learning styles
Affiliations
- Women's Foundation Recipient for Outstanding Community Service of Judah Dance Company LLC 2015
- Recipient of Maryland's Women's Heritage Center of Unsung Heroine 2011
- New Jersey College Leadership Participant 2001
- Volunteer for New Jersey Food Bank 2000
- Founder/Dance Instructor of Judah Dance Company LLC 2009-2017
- Volunteer for the Special Olympics 2022
Certification
- Arts and Technology Academy Diversity Training and Mathematical Solution. (2013)
- Maryland Department of Education Provisional Teaching Certification. (2015)
Timeline
Teacher's Assistant
Stepping Stones Group
09.2023 - Current
Sales Associate
Puma
05.2023 - 12.2023
Tutorial Teacher
Hoot Reading
02.2023 - 06.2023
Tutorial Teacher
Varsity Tutors
07.2022 - Current
Early Childhood Educator
Baltimore City Schools
08.2015 - 06.2018
Assistant Manager of Sales
Gymboree
03.2015 - 08.2015
Volunteer
Commissions of Baltimore County
09.2011 - 12.2019
Bachelor of Arts of Education - Elementary
St. Peter's University
Bachelor of Science - Psychology
St. Peter's University
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