Ebonnie Cole
Henderson,NV
Summary
Dynamic and knowledgeable Security Officer, with a solid background in maintaining secure environments. A proven track record, and ability to build a team, lead and communicate efficiently with colleagues. Trained in; threat assessment, emergency response, safety & security regulations, and vandalism, to help reduce security issues, while maintaining and securing environments for all guests and staff. Managed and conducted thorough patrols, to resolve security incidents promptly, while overseeing security operations.
I am a proactive and goal-oriented professional looking to in the next five years; advance my skills with excellent time management and problem-solving, with continued capacity to learn and apply new skills in alarm response, in a Supervisor role, as an elite Security Officer, with Allied Universal. In a role as a Security Officer, I am looking to gradually climb the ladder, as a Central Alarm Monitoring Specialist Supervisor, while facilitating and leading a team of fellow officers.
I look forward to working close with management; to exceed expectations, and utilizes strong observational skills to identify and address potential security threats effectively, while at the same time leveraging these qualities to drive team success and contribute to organizational growth in Alarm Response Monitoring. My focus is to effectively grasp the concept of building a strong team of officers that retrieve buy-in and understand the importance of safety procedures and protocols, as well as driving and motivating others in the same direction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
03.2025 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors.
- Reported suspicious activities.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
OCCAM Security Services
09.2019 - 04.2023
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Completed full building and grounds patrols to spot and investigate concerns of safety or hazards.
- Monitored CCTV cameras and alarm systems for security breaches.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Answered operated IP base phones, radio dispatch technology, and consistently recorded calls in the daily log.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Created a culture of safety awareness among officers, through regular communication on security issues.
Security Officer
Marriott
09.2019 - 06.2021
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new security officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Education
Bachelor Of Arts - Religious Studies & Psychology
University of North Carolina At Charlotte
Charlotte, NC03.2024
Certification
CPR & AED certifies
Timeline
Security Officer
Allied Universal Security Services
03.2025 - Current
Security Officer
OCCAM Security Services
09.2019 - 04.2023
Security Officer
Marriott
09.2019 - 06.2021
Bachelor Of Arts - Religious Studies & Psychology
University of North Carolina At Charlotte