Ebony Armstead-Lucien
New Orleans,United States
Summary
Dynamic and compassionate youth development professional with over 10 years of experience supporting children, families, and underserved communities. Proven ability to design, implement, and lead impactful programs that promote resilience, education, and emotional well-being—particularly for youth impacted by trauma and systemic challenges, including incarceration. Skilled in case management, multidisciplinary collaboration, and community partnerships. Passionate about empowering girls to break cycles and achieve long-term success.
Overview
21
21
years of professional experience
Work History
Case Manager
Boys Town Louisiana
07.2021 - Current
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Advocated for social and community service programs to increase awareness and funding.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in interdisciplinary team meetings to coordinate care for clients.
Compliance Clerk
Jefferson Parish School Board
06.2019 - 07.2021
- Developed risk assessment models to identify potential compliance risks.
- Warned violators of infractions or penalties.
- Determined licensing eligibility by examining test results and comparing against established structures.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Created and maintained compliant work environment.
Assistant Family Teacher
Boys Town of Louisiana
07.2017 - 02.2020
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained regularly scheduled office hours to advise and assist students with homework and assignments.
- Provided one-on-one and group-based learning support focused on student progress.
Associate Teacher Special Education
Jefferson Parish School Board
02.2013 - 06.2019
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Led activities that developed students' physical, emotional, and social growth.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Taught students across multiple classifications and degrees of special needs.
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
Bookkeeper /Shift Supervisor
Central Parking Services
01.2005 - 01.2014
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Supervised ongoing daily production phases.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Education
Bachelor of Science - Interdisciplinary Studies / Psychology & Sociology
Southern University At New Orleans
New Orleans, LA05-2021
Skills
- Case management
- MS office
- Conduct home visits
- Data collection
- Behavioral interventions/ Intervention plan
- Written and verbal communication
- Social skill development
- Conflict de-escalation
- Youth advocacy
- Adaptability and flexibility
- Teamwork and collaboration
- Staff supervision
Timeline
Case Manager
Boys Town Louisiana
07.2021 - Current
Compliance Clerk
Jefferson Parish School Board
06.2019 - 07.2021
Assistant Family Teacher
Boys Town of Louisiana
07.2017 - 02.2020
Associate Teacher Special Education
Jefferson Parish School Board
02.2013 - 06.2019
Bookkeeper /Shift Supervisor
Central Parking Services
01.2005 - 01.2014
Bachelor of Science - Interdisciplinary Studies / Psychology & Sociology
Southern University At New Orleans