Ebony Baker
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Youth Program Coordinator position.
Overview
9
9
years of professional experience
Work History
Natural Hair Specialist
Touched By Cookie ( Self Employment)
Los Angles , CA
01.2017 - Current
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Completed in-home services for elderly clients unable to travel to salon.
- Distributed business cards outside of salon to generate new business.
- Designed individualized plans to assist customers in healing damaged or dry hair.
Certified Nursing Assistant
Competent Care
Los Angeles , Ca
01.2015 - 11.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Sales Representative
Macy's
Hawthorone , CA
09.2014 - 12.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Education
Associate of Arts -
Long Beach City College
Long Beach, CA06.2021
Associate of Science -
Long Beach City College
Long Beach, CA06.2020
High School Diploma -
Jordan High School
Long Beach, CA06.2010
Skills
- Multitasking Abilities
- Critical Thinking
- Self-Motivated
- Planning and Coordination
- Good Telephone Etiquette
- Active Listening
- Dependable and Responsible
- Interpersonal Communication
- Excel Software Proficiency
- Microsoft Software Proficiency
- Flexible and Adaptable
Timeline
Natural Hair Specialist
Touched By Cookie ( Self Employment)
01.2017 - Current
Certified Nursing Assistant
Competent Care
01.2015 - 11.2017
Sales Representative
Macy's
09.2014 - 12.2015
Associate of Arts -
Long Beach City College
Associate of Science -
Long Beach City College
High School Diploma -
Jordan High School