Mya Sewell-Corley
Oakland,TN
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
12
12
years of professional experience
Work History
Natural Hair Care Specialist
Self-employeed
Oakland, TN
05.2021 - Current
- Developed and implemented specialized procedures for customer service operations.
- Analyzed customer needs and recommended appropriate products or services.
- Researched and analyzed customer feedback to identify areas of improvement.
- Identified needs of customers promptly and efficiently.
Team Leader
TJX Companies
Jackson, TN
03.2016 - 05.2021
- Provided coaching and feedback on employee performance, encouraging professional development.
- Established clear expectations for employees, providing guidance when needed.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Collaborated with other departments to ensure alignment of goals across teams.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Led a team of fifteen individuals in achieving quarterly sales targets, exceeding goals.
Team Leader
Target
Memphis, TN
04.2012 - 03.2016
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Maintained accurate records of transactions using the point-of-sale system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Complied with all health and safety regulations while performing job duties.
- Balanced cash drawers at the end of each shift.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Education
Certificate of Completion - Cosmetology
Remington College
Memphis, TN09-2012
High School Diploma -
Craigmont High School
Memphis, TN05-2011
Skills
- Supply Management
- Customer Relations
- Quality Assurance
- Resource Allocation
- Maintenance and repair
- Emergency Response
References
References available upon request.
Timeline
Natural Hair Care Specialist
Self-employeed
05.2021 - Current
Team Leader
TJX Companies
03.2016 - 05.2021
Team Leader
Target
04.2012 - 03.2016
Certificate of Completion - Cosmetology
Remington College
High School Diploma -
Craigmont High School