Janae Bristow
Winston-Salem,NC
Summary
Dynamic natural hair care specialist with expertise from Trip 2 True Beauty, skilled in advanced hair braiding techniques and client relationship management. Proven ability to enhance service delivery and educate clients, fostering a welcoming environment. Recognized for punctuality and effective appointment scheduling, ensuring optimal client flow and satisfaction. I also am self-motivated professional and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
10
10
years of professional experience
Work History
Natural hair care specialist
Trip 2 True Beauty
Winston Salem, Nc
03.2016 - Current
- Crafted intricate braid styles for diverse client needs and preferences.
- Maintained cleanliness and organization of workstations and tools.
- Educated clients on hair care and maintenance for braids.
- Assisted in scheduling appointments to optimize client flow.
- Collaborated with team members to enhance service delivery efficiency.
- Researched new braiding techniques and trends to expand service offerings.
- Provided personalized consultations to determine suitable braid styles.
- Arrived punctually for appointments and adhered to given schedules.
- Educated clients on techniques to maintain and style braids.
- Trained new stylists in application of different braid types.
- Washed and blow-dried clients' hair.
- Attended classes and workshops to stay up-to-date on the latest trends in hair braiding.
- Managed bookings by scheduling appointments via telephone or online platforms.
Front Desk Receptionist
Rising stars
Winston-Salem, North Carolina
01.2017 - 10.2023
- Greeted visitors and clients with a friendly demeanor.
- Managed incoming phone calls and directed them to appropriate staff.
- Scheduled appointments and maintained an organized calendar for the office.
- Processed incoming and outgoing mail efficiently each day.
- Assisted with the organization of office supplies and inventory management.
- Supported children's learning activities and play sessions
- Assisted lead teacher with lesson planning and preparation
- Facilitated group activities to encourage social skills development
- Communicated daily updates with parents and guardians
- Organized classroom materials for daily lessons and projects
- Collaborated with team to address individual child needs
- Kept accurate records of attendance, incident reports, assessments as required by state regulations.
- Worked closely with colleagues to create an inviting atmosphere where every child felt welcome, safe, respected and valued.
- Maintained cleanliness and order at the reception area consistently.
- Greeted customers warmly and made them feel welcome.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
High School Diploma -
Simon G Atkins School of Technology
Winston-Salem, NC06-2008
Skills
- Hair braiding techniques
- Appointment scheduling
- Hair care consultation
- Customer greeting
- Classroom material organization
- Client relationship management
- Leadership capabilities
- Social skills development
- Software system skills
- Data entry expertise
- Communication skills
- Time management
- Active listening skills
- Records maintenance
Affiliations
- For community service. I am Team Mom for my sons football teams. I keep up with all the kids person information(birth certificates, physical forms, report cards, ect.) to insure that they are of age and able to play. All while planninf undraisers and providing lunch and snack for each kids during and after each game.
Timeline
Front Desk Receptionist
Rising stars
01.2017 - 10.2023
Natural hair care specialist
Trip 2 True Beauty
03.2016 - Current
High School Diploma -
Simon G Atkins School of Technology
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