EBONY BANDY
Houston,TX
Summary
Results-oriented sales professional, prepared to drive growth and efficiency in route-based sales. Proven ability to manage customer accounts and deliver consistent service excellence. Known for strong collaboration, adaptability, and focus on achieving team goals.
Overview
19
19
years of professional experience
Work History
Route Sales Representative
ALSCO UNIFORMS, Houston, TX
Houston, TX
08.2024 - Current
- - Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
- - Actively participate in promotions and contests, training and audits.
- - Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
- - Ensure customer loyalty and outstanding customer service through customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
- - Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
- - Handle and process customer payments. Keep route paperwork current.
- - Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
- - Monitor and report competitive activity. Keep service agreements current and renewed.
Crew Leader
KINDER MORGAN, Houston, TX
Houston, TX
04.2020 - 08.2024
- Assist with all aspects of operations at terminal. Handle and coordinate customers’ requests/orders and provide exceptional customer service. Monitor safety conditions and reported unsafe conditions and environmental concerns. Ensured safe and efficient interplant switching operations as well as inbound/outbound rail traffic such as Ethanol, Coke, Coal, Storage Yard, and Crude. Verify all documentation with agent, customer, and scheduler before loading a vessel. Provide updates on barge location, train arrival and departures.
Super Route Sales Representative
CINTAS (formerly G&K Services), Houston, TX
Houston, TX
06.2014 - 04.2020
- Responsible for growing existing customer base and generating new business leads by managing the sales of products and services. Ensured accurate billing was process by keeping books up to date. Maintain product inventory control and order products when required. Perform correlated duties which include managing KPI’s daily, distribute invoices and collect remittances.
- Key Accomplishments:
- Maintain a route with weekly average of $37,000 a week.
- Increase income and revenue by negotiating with clients.
- Ranked top 1 out of 1149 routes.
Route Sales Representative
Aramark, Houston, TX
Houston, TX
07.2012 - 05.2014
- Compiled with pre- and post-trip inspections on trucks and reports daily. Performed routine maintenance on vehicles and handheld equipment. Ensured P&L accountability. Loaded and unloaded trucks under extreme weather conditions.
- Key Accomplishments:
- Meet sales goals and promote overall route growth to enhance profitability.
- Increased route volume by 28% in a year with existing customers.
Route Sales Representative
FRITO LAY, INC., Philadelphia, PA
Philadelphia, PA
06.2007 - 05.2012
- Ensured all day-to-day systems were fully functional. Developed all assigned accounts relative to sales volume, market share, product distribution, and space allocation. Identified opportunities constant with the objective’s priorities and strategies. Managed inventory to minimize out of code product and place orders via handheld. Safely drove and unloaded DOT certified vehicles.
- Key Accomplishments:
- Met target goals that were maintained for sales and safety.
- Managed daily delivery routes to ensure timely and efficient service to clients.
- Built strong customer relationships through effective communication and responsive service.
Education
computer science
CHUBB INSTITUTE
Philadelphia, PA01-1998
computer science
TEMPLE UNIVERSITY
Philadelphia, PA01-1997
Skills
- Vendor Management
- Customer Service
- Inventory Management
- Logistics Experience
- OSHA Safety Regulations
- Sales Forecasting
- Training & Development
- SCADA Software
- Microsoft Office Suite
- Sales goals
- Customer retention
- Leads prospecting
Management/Leadership Skills
Enthusiastic individual with excellent work ethic. Demonstrated comprehensive knowledge of management techniques, organization development, team building and project execution. Experienced in the implementation of training initiatives to develop, retain, and motivate effective personnel.
Organization Communications
Develop productive working relationships and alliances. Foster an atmosphere of open, direct communication and team cohesiveness to evaluate organizational productivity, and efficiency. First-rate interpersonal and communication skills leading the way to a formation of strong and effective working relationships.
Customer Service Skills
Strong time management and prioritization abilities. Proven capacity to manager orders, solicit customer sales, respond to request, and advise on product availability. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Timeline
Route Sales Representative
ALSCO UNIFORMS, Houston, TX
08.2024 - Current
Crew Leader
KINDER MORGAN, Houston, TX
04.2020 - 08.2024
Super Route Sales Representative
CINTAS (formerly G&K Services), Houston, TX
06.2014 - 04.2020
Route Sales Representative
Aramark, Houston, TX
07.2012 - 05.2014
Route Sales Representative
FRITO LAY, INC., Philadelphia, PA
06.2007 - 05.2012
computer science
TEMPLE UNIVERSITY
computer science
CHUBB INSTITUTE