An experienced individual with strong people skills resulting in positive customer experience in varied company environments. Flexible, quick learner and strong work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Kinnardys
Bowling Green, KY
01.2023
Stock and inventory management. Responsible for processing and receiving payments and issuing receipts to customers as they left with their purchases. Handle additional items as necessary. Provided an excellent customer service experience.
The Mint Gaming Hall Casino
Bowling Green, KY - 2022
Verified identification of customers requesting cash advances. Completed transactions accurately throughout the shift. Kept and updated an accurate report of the cash and chips received and distributed. Operated credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment. Performed additional cashier duties as assigned.
Host
Slush Daiquiri Lounge
Milwaukee, WI
08.2025 - Current
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed waitlist and reservations using OpenTable system efficiently.
Assisted bartenders in preparing drinks during peak hours.
Maintained cleanliness of dining area, adhering to health standards.
Cashier
Walmart
Glendale, WI
01.2025 - 08.2025
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries and provided product recommendations.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Handled cash, credit, and electronic payments accurately to ensure financial integrity.
Behavior Technician
LEARN Behavioral
Brookfield, WI
01.2025 - 03.2025
Implemented individualized behavior intervention plans to support client development and progress.
Assisted in data collection and analysis for tracking client behavioral changes and outcomes.
Collaborated with multidisciplinary teams to ensure comprehensive care for clients with diverse needs.
Conducted regular assessments to evaluate client progress and adapt strategies as necessary.
Parts Inspector
Bluegrass Chain Supply
Bowling Green, KY
01.2023 - 01.2024
Responsible for inspecting welding parts. Determined and used appropriate inspection processes to confirm assigned products and parts met specifications. Confirmed and approved quality of finished parts. Determined whether parts not meeting specifications could be salvaged.
Customer Service
Afni Tele Services
Bowling Green, KY
01.2017 - 01.2020
Inbound customer service representative for Verizon Wireless. Handled escalated phone calls from customers. Answered a high volume of customer calls, while delivering individualized solutions and satisfying the needs of our diverse customer base.
Waitress
O'Charilles' Restaurant
Bowling Green, KY
11.2016 - 01.2017
Ensured guests had an excellent dining experience by providing stellar customer service. Greeted guests, took meal orders and ensured smooth communication between the dining area and kitchen staff.
Education
Associates Degree -
Western Kentucky University
01-2003
GED - undefined
Lync Academy
Bowling Green, Kentucky
01-2001
Skills
Team Building
Communication
Inventory Management
Customer Service
Microsoft Proficient
Telecommunication
Certification
State of Wisconsin CPR, State of Wisconsin Safety Training