Ebony Campbell
Summary
Registered Nurse with a strong foundation in clinical decision-making and care coordination. Expertise in utilization review and managing complex case workflows across healthcare systems. Committed to improving patient outcomes through effective collaboration and streamlined service processes.
Overview
18
18
years of professional experience
Work History
Registered Nurse, Community Care Coordinator
Nebraska Western Iowa VA
05.2025 - Current
- Coordinated and reviewed prior authorization consults to align care levels with clinical needs, enhancing patient access to necessary services
- Liaised between providers, Veterans, and external healthcare systems to facilitate timely authorization and delivery of services, ensuring continuity of care
- Evaluate consult requests and supporting clinical documentation to support care decisions and reduce delays in treatment
- Led initiative to streamline Requests for Additional Services (RAS), reducing turnaround time and enhancing care coordination
Registered Nurse, Gynecology Case Manager-Maternity Care Coordinator
Nebraska Western Iowa VA
09.2022 - 05.2025
- Managed consult workflow, surgical coordination, and referral processes to ensure timely care progression across systems
- Coordinated maternity care services between VA and community providers to ensure service utilization and continuity of care
- Conducted clinical triage and case review to identify care gaps and facilitate optimal outcomes
- Collaborated with interdisciplinary teams to align care plans with patient needs and system resources
Registered Nurse, Med Surg/Oncology
Phoenix VA Hospital
04.2020 - 09.2022
- Assessed patient conditions and collaborated with providers to develop tailored treatment plans and optimize level of care
- Documented and monitored clinical responses to treatment, enhancing care planning and ensuring discharge readiness
- Advocated for patient-centered care while balancing clinical needs and effective resource utilization
Registered Nurse, Hematology/Oncology
Methodist Hospital
10.2017 - 04.2020
- Delivered specialized oncology care including chemotherapy and transfusions while monitoring treatment effectiveness
- Educated patients on treatment plans to enhance adherence and care outcomes
- Triaged emergent conditions to facilitate timely escalation and intervention
Manager Medical Records Department
U.S. Air Force
04.2008 - 02.2013
- Reviewed and analyzed medical records, ensuring accuracy, completeness, and compliance with regulatory standards
- Identified documentation gaps and discrepancies, enhancing quality assurance and adherence to legal requirements
- Educated staff on HIPAA and Privacy Act, promoting adherence to proper documentation practices
Education
Bachelor of Science - Nursing
University of Texas Health San Antonio
Master of Science - Human Resources Management
Troy University
Bachelor of Science - Psychology
Troy University
Skills
- Utilization review and medical necessity evaluation
- Prior authorization and referral coordination
- Clinical documentation analysis and review
- Care coordination and case management
- Interdisciplinary collaboration
- Regulatory compliance
- Quality improvement
- Process optimization
- Population health management
- Resource utilization
Additional Experience And Leadership
- Led process improvement initiatives to address gaps in care and improve outcomes
- Participated in interdisciplinary quality improvement teams
- Revised clinical SOPs to improve safety and consistency in care delivery
- Charge Nurse experience managing staffing and patient flow
Timeline
Registered Nurse, Community Care Coordinator
Nebraska Western Iowa VA
05.2025 - Current
Registered Nurse, Gynecology Case Manager-Maternity Care Coordinator
Nebraska Western Iowa VA
09.2022 - 05.2025
Registered Nurse, Med Surg/Oncology
Phoenix VA Hospital
04.2020 - 09.2022
Registered Nurse, Hematology/Oncology
Methodist Hospital
10.2017 - 04.2020
Manager Medical Records Department
U.S. Air Force
04.2008 - 02.2013
Bachelor of Science - Nursing
University of Texas Health San Antonio
Master of Science - Human Resources Management
Troy University
Bachelor of Science - Psychology
Troy University