EBONY C. MARSHALL
Highlands Ranch
Summary
Middle school teacher experienced in all grades, skilled in standards-aligned instruction and differentiated learning. Focused on fostering positive classroom environments that enhance academic growth and social-emotional development. Leverages training and coaching expertise to strengthen family engagement and collaborative problem-solving in educational settings.
Overview
22
22
years of professional experience
Work History
Sales & Training Specialist
Alpine Buick GMC
Littleton
03.2024 - 05.2026
- Designed and delivered training sessions for sales teams, adapting instructional strategies to build product knowledge and customer service skills across varied learning styles.
- Assessed individual learning needs and adapted communication approaches to ensure successful outcomes for varied learners.
- Developed strong interpersonal relationships through active listening, coaching, and personalized support.
- Maintained detailed performance records and documentation, ensuring accuracy and compliance with organizational standards.
- Partnered with service and finance teams to resolve escalated customer concerns, contributing to improved satisfaction scores.
- Demonstrated exceptional communication, problem-solving, and leadership skills applicable to classroom instruction and student support.
- Earned recognition as Salesperson of the Month on three occasions and received the prestigious Mark of Excellence Award in 2025 for outstanding performance and service excellence.
- Analyzed monthly sales data to identify training gaps, leading to targeted coaching sessions that improved team close rates.
Bartender/Closing Manager
Acova
Denver
04.2022 - 04.2023
- Supervised closing operations and onboarded new bartenders, modeling service standards and monitoring progress to ensure consistency.
- Demonstrated strong decision-making skills in fast-paced environments requiring flexibility and effective problem resolution.
- De-escalated customer conflicts and staff disputes, maintaining a professional environment during high-volume service periods.
- Fostered an inclusive and supportive workplace culture through effective communication and teamwork.
- Strengthened leadership and organizational skills that support classroom management and student success.
Bar Catering Manager
Peak Beverage
Denver
04.2018 - 02.2023
- Led and trained bartending teams of [X], developing onboarding programs that reduced new-hire ramp time and improved service consistency across events.
- Coordinated complex scheduling, logistics, and event management activities requiring strong organizational and time-management skills.
- Mentored team members through coaching, constructive feedback, and ongoing professional development support.
- Managed multiple priorities simultaneously while maintaining high standards of quality and customer satisfaction.
- Built positive relationships with clients and stakeholders from diverse backgrounds through effective communication and problem-solving.
- Utilized leadership, adaptability, and conflict-resolution skills that translate directly to successful classroom management and student engagement.
Global Project Manager/Customer Sales Specialist
Arrow Electronics
Englewood
07.2015 - 01.2020
- Designed and delivered technical training sessions for customers and sales teams, translating complex product specifications into accessible presentations that supported purchasing decisions.
- Collaborated with cross-functional teams to analyze problems, develop solutions, and achieve organizational objectives.
- Managed multiple projects simultaneously while maintaining strict deadlines and performance expectations.
- Utilized data, performance metrics, and strategic planning to improve outcomes and operational efficiency.
- Developed strong relationship-building skills through collaboration with diverse stakeholders across multiple regions and cultures.
- Applied project management methodologies that support effective lesson planning, instructional organization, and educational leadership.
6-8 Middle School Teacher (Art, Spanish)
Renaissance Charter School
Philadelphia
01.2005 - 05.2006
- Delivered engaging instruction to middle school students while supporting academic growth across multiple content areas.
- Designed standards-aligned lesson plans for art and Spanish, incorporating project-based learning and cultural exploration to build critical thinking and creativity.
- Incorporated differentiated instructional strategies to meet the needs of diverse learners.
- Monitored student progress through ongoing observation and assessment, providing tutoring and enrichment to address learning gaps and build student confidence.
- Established positive classroom cultures built on mutual respect, accountability, and high expectations.
- Partnered with parents, guardians, and school staff to support student academic and behavioral success.
- Integrated interactive teaching methods-including role-play, visual storytelling, and collaborative projects-that increased student participation and engagement.
Educational Administrator
1 Room Schoolhouse Learning Center, LLC
Philadelphia
10.2004 - 02.2006
- Coordinated communication among administrators, teachers, and families to support student progress, scheduling parent conferences and facilitating family engagement initiatives.
- Assisted with the development, implementation, and evaluation of educational programs and student support services.
- Organized parent meetings, student conferences, workshops, and informational presentations.
- Maintained confidential student records and monitored documentation in compliance with organizational policies.
- Supported student enrollment, scheduling, and operational planning activities.
- Facilitated family engagement initiatives that strengthened communication between home and educational programs.
- Contributed to a positive learning culture focused on student achievement, accountability, and continuous improvement.
8th Grade Mathematics Teacher
Imani Education Charter School
Philadelphia
09.2004 - 02.2005
- Planned and delivered standards-based 8th grade mathematics instruction in algebra and pre-algebra, adapting lessons to meet varied student readiness levels.
- Developed lesson plans with hands-on activities and real-world problem-solving, enhancing conceptual understanding and mathematical reasoning.
- Differentiated instruction for students with diverse academic abilities and learning styles, fostering individual growth and engagement.
- Used formative and summative assessments to monitor student progress and adjust instruction, targeting gaps in algebraic reasoning and problem-solving.
- Provided small-group intervention and one-on-one tutoring for students struggling with foundational algebra concepts, using manipulatives and visual models.
- Established classroom expectations and behavior management systems that promoted respect, responsibility, and a supportive learning environment.
- Fostered a growth mindset culture where students felt supported to take risks, ask questions, and build confidence in their mathematical abilities.
- Collaborated with colleagues and families to address student needs and improve educational outcomes.
Education
Media & Broadcasting Certification -
Colorado Media School
Lakewood, Colorado01-2020
Bachelor of Arts -
Winston-Salem State University
Winston-Salem, North Carolina01-2003
Skills
- Training Program Development
- Team Collaboration
- Customer-Centric Approach
- Content Development
- Conflict Resolution
- Client Relationship Management
- Emotional Intelligence
- Assessment strategies
- Data intervention
- Small Group Instruction
- Student-Centered Learning
- Cooperative Learning
- Focused Group Training
- Classroom Management
- Social-Emotional Learning (SEL)
- Parent & Family Engagement
- Digital Tools Utilization
- Family engagement
- Cross-Functional Leadership
- Client Advocacy
- Diversity Awareness
- Staff Development
Websites
Timeline
Sales & Training Specialist
Alpine Buick GMC
03.2024 - 05.2026
Bartender/Closing Manager
Acova
04.2022 - 04.2023
Bar Catering Manager
Peak Beverage
04.2018 - 02.2023
Global Project Manager/Customer Sales Specialist
Arrow Electronics
07.2015 - 01.2020
6-8 Middle School Teacher (Art, Spanish)
Renaissance Charter School
01.2005 - 05.2006
Educational Administrator
1 Room Schoolhouse Learning Center, LLC
10.2004 - 02.2006
8th Grade Mathematics Teacher
Imani Education Charter School
09.2004 - 02.2005
Media & Broadcasting Certification -
Colorado Media School
Bachelor of Arts -
Winston-Salem State University