Ebony Cowan
Greensboro,NC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress/complex situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service/patient care.
Overview
8
8
years of professional experience
Work History
Telephone Triage Registered Nurse
Authoracare Hospice
05.2022 - Current
- Assess, identify, and evaluate patient,/caregiver problems, establish nursing patient/caregiver care goals
- Triage over 30 calls per shift using defined triage protocols to obtain pertinent data
- Assess and address medical crisis situations, caregiver concerns, and safety issues
- Collaborate with interdisciplinary team to ensure proper medical and holistic treatment
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Suggested appropriate disposition to acting physicians based on assessment.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Registered Nurse
Guilford County Detention Center
01.2022 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care for over 30 patients admission to discharge.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained and managed new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Audited charts and reviewed clinical documents to verify accuracy.
Registered Nurse
Guilford County Health Department
01.2020 - 05.2023
- Developed and distributed health education materials to increase awareness and understanding.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Participated in community outreach activities to promote health education initiatives.
- Conducted health screenings and assessments to evaluate community health needs for over 50 patients per shift.
- Conducted research to stay up-to-date on health trends and health-related issues.
Unit Manager/Infection Control LPN
Shannon Gray Rehabilitation Center
09.2015 - 01.2022
- Investigated outbreaks and revamped control measures to prevent future incidents.
- Set clear policies to improve success of infection control measures in departments.
- Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions for a 120 bed facility.
- Kept teams operating in accordance with latest epidemiological research and sound care practices.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Education
Associate Degree - Nursing Nursing
Forsyth Technical Community College
Winton Salem, Winston Salem, NC2022
CPR, First Aid Instructor
Red Cross
Greensboro, NC2020
Diploma - Practical Nursing
Forsyth Technical Community College
Winston-Salem, NC2015
Skills
- Records Analysis & Review
- Clinical Documentation
- Point Click Care
- MEDITECH
- Epic
- Microsoft Word
- Insulin Medication Assistance
- Call Triaging
- Strong Clinical Judgment
- Complex Problem-Solving
- Diabetes and Nutrition Education
- Medical Records Management
- Diet and Nutrition
- Patient Assessments
- Compassionate and Caring
Timeline
Telephone Triage Registered Nurse
Authoracare Hospice
05.2022 - Current
Registered Nurse
Guilford County Detention Center
01.2022 - Current
Registered Nurse
Guilford County Health Department
01.2020 - 05.2023
Unit Manager/Infection Control LPN
Shannon Gray Rehabilitation Center
09.2015 - 01.2022
Associate Degree - Nursing Nursing
Forsyth Technical Community College
CPR, First Aid Instructor
Red Cross
Diploma - Practical Nursing
Forsyth Technical Community College
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