Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Awards
Timeline
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Ebony Davis

Emeryville,CA

Summary

People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Shift Supervisor

CVS Pharmacy
El Cerrito, CA
05.2022 - Current
  • Implemented data analysis techniques for identifying areas of process enhancement.
  • Coordinated workflow between shifts by collaborating with various departments.
  • Enforced safety and sanitation regulations at all times during the shift.
  • Developed strategies to enhance operational efficiency and elevate customer service.

Security

LAZ Parking
Oakland, CA
08.2021 - 05.2022
  • Communicated and oversaw site security planning.
  • Ensured compliance with corporate security policies.
  • Monitored security systems for suspicious activity.
  • Coordinated with security staff to develop and implement site security plans.

Cashiering and Customer Service

BevMo! Beverages & More
Emeryville, CA
05.2020 - 10.2021
  • Provided excellent customer service by greeting and assisting customers
  • Processed orders, returns, exchanges, payments, and credits accurately.
  • Performed data entry tasks related to order processing activities accurately and efficiently.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Warehouse Specialist

Pet Food Express Corporate
Oakland, CA
11.2017 - 08.2021
  • Conducted daily cycle counts to verify inventory accuracy.
  • Processed customer orders for shipment or delivery.
  • Collaborated with other departments regarding supply chain operations issues.

Event Security Staff

Contemporary Services Corporation
San Francisco, CA
12.2014 - 05.2016
  • Verified security badges
  • Performed bag and personal checking duties
  • Ensured security and safety by monitoring and controlling access to doorways and entrances.
  • Identified needs of customers promptly and efficiently.

Temp Field Reprensentive

Rylas and Associates
Oakland, CA
10.2015 - 03.2016
  • Sales and Marketing
  • Establishes New Accounts
  • Product Knowledge
  • Obtain Orders
  • Meeting Sales Goals

Assistant Manager/Cashier

Training Grounds Cafe
Oakland, CA
09.2012 - 02.2014
  • Supervised Trainees
  • Assist and Train staff
  • Kept counters and equipment clean
  • Inventory of Food items
  • Nightly Cash Deposits

Education

Diploma -

Castlemont High School
Oakland, CA

Skills

  • Customer-Oriented
  • Schedule Management
  • Cash handling ability
  • Staff Management
  • Employee Training
  • Staff Motivation
  • Conflict resolution techniques
  • Safety awareness

Certification

  • Digital Literacy, Present
  • Driver's License, 02/2017-08/2025,
  • Guard card, 04/2024-04/2026

Additional Information

Entry level administrative and customer service support skills, Interact with customers; handle and resolve complaints, Ability to provide information in response to inquiries about products and services, Able to work in fast paced and demanding environment, Manage multiple tasks and successfully meet deadlines., Ability to interact effectively as either a leader or as a member of a team.

Personal Information

  • Title: Production
  • Work Permit: Authorized to work in the US for any employer

Awards

Lead Trainer

Timeline

Shift Supervisor

CVS Pharmacy
05.2022 - Current

Security

LAZ Parking
08.2021 - 05.2022

Cashiering and Customer Service

BevMo! Beverages & More
05.2020 - 10.2021

Warehouse Specialist

Pet Food Express Corporate
11.2017 - 08.2021

Temp Field Reprensentive

Rylas and Associates
10.2015 - 03.2016

Event Security Staff

Contemporary Services Corporation
12.2014 - 05.2016

Assistant Manager/Cashier

Training Grounds Cafe
09.2012 - 02.2014

Diploma -

Castlemont High School
Ebony Davis