Ebony Dillard

Worked with K-5-grade students on reading comprehension.

• Met with parents to discuss student progress and address concerns.
• Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
• Created personalized lesson plans to meet needs of diverse learners.
• Assessed student learning needs and provided relevant instruction to close knowledge gaps.
• Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.

• Adhere to Health Insurance (HIPPA) privacy policies and procedures
• Maintain confidentiality of all information pertaining to clients, families, and employees
• Maintain positive working relationships with clients, client goal setting, and build solid relationships with clients, and referral sources
• Answered customer inquiries
• Case management, generated information on client cases, and updated resident files with treatment plans.

• Fostered a sense of community among youth residents through the organization of social events and activities.
• Streamlined house operations for increased efficiency through effective scheduling and resource allocation.
• Improved resident satisfaction by implementing personalized care plans for each individual.
• Assisted in developing personalized goals for each resident based on their abilities or limitations.
• Maintained detailed records of resident information including personal histories, dietary preferences, allergies, medication schedules.
• Conducted regular room inspections to verify compliance with housekeeping standards.

• Tracked service activities and outcomes against outlined plans and goals.
• Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
• Mentored and coached youth in developing communication, problem-solving and decision-making skills.
• Delivered engaging presentations on topics relevant to adolescent development and leadership skills.
• Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.

• Teaching basic skills to elementary school-aged children to maintain and foster good behavior
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Worked closely with fellow staff members in developing and implementing educational and recreational activities.
• Maintained effective schedule balance between rest periods, active play, and instruction.
• Maintained child-friendly environment by allowing frequent access to outdoor activities.
• Being an available resource to children to set goals and achieve them with assistance and guidance.