Sharon Baker
Andover,MA
Summary
Dedicated, hard-working professional with a strong work ethic and wide-ranging experience. Flexible worker with impeccable customer service skills. Seeking opportunities to utilize intelligence and dedication in providing excellent customer service. Proven track record of delivering exceptional results. Confident in ability to contribute to any team or organization.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Reading Tutor
My Literacy Tutor
08.2023 - Current
- Facilitate literacy development with specialized teaching techniques for learners of all ages.
- Cultivate essential skills in reading comprehension, fluency, and composition to build student confidence.
Design Assistant
Carole Kitchen and Bath
01.2021 - 01.2022
- Offered specialized guidance in customer service.
- Oversaw vanity sales, facilitated showroom tours, and coordinated appointment scheduling.
Reservations Agent
Beauport Hotel Gloucester
01.2019 - 01.2021
- Exceeded expectations in addressing guest inquiries, reservations, and check-ins for this upscale beachfront property.
Welcome Desk/Babysitter
Boston Sports Club
01.2011 - 01.2019
- Ensured seamless check-in experience for club members.
- Guaranteed premier care for children alongside outstanding assistance to parents seeking my services.
Education
Bachelor of Arts - Human Communication
California State University
Fullerton, CA05.1993
Skills
- High-end sales
- CAD
- Teaching
- Research
- Early childhood education
- Customer service
- Lighting design
- Interior Design
- Tutoring
- Layout Design
- Experience working with students
Leadership
- Customer engagement
- Patience and composure
- Proficient in software
- Issue resolution
- Upselling proficiency
- Problem-solving
- Relationship building
- Decision-making
- Active listening
- Critical thinking
- Detail-oriented
Certification
- 2020 Design Level 2, 01/01/16, Present, Certified in 2020 Level 2 Kitchen Design Software
- Reading Specialist, 01/01/07, Present, Certified in Wilson Language Teaching for students with language based learning disabilities and English as a Second Language.
- Driver's License
Timeline
Reading Tutor
My Literacy Tutor
08.2023 - Current
Design Assistant
Carole Kitchen and Bath
01.2021 - 01.2022
Reservations Agent
Beauport Hotel Gloucester
01.2019 - 01.2021
Welcome Desk/Babysitter
Boston Sports Club
01.2011 - 01.2019
Bachelor of Arts - Human Communication
California State University
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
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