Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

Ebony Fields

Idabel,Oklahoma

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Dental Assistant

Choctaw Nation Health Service
08.2015 - Current
  • Provide chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performs x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Document patient dental health information, medical history, and vital signs for future reference.
  • Record patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sterilized rooms and prepped equipment and instruments for [50+] procedures daily.

Counselling Intern

A Place for Change
09.2016 - 12.2016
  • Reviewed case files to better assess client needs and proper course of treatment.
  • Maintained high level of patient confidentiality to comply with all federal and company regulations.
  • Encouraged participants to open up and share thoughts at group counseling sessions.
  • Observed over numerous individuals and groups to assess, evaluate and predict behaviors.
  • Developed strong rapport with diverse clientele by demonstrating empathy, active listening, and cultural sensitivity during therapy sessions.

Retail Store Manager

Sprocket Wireless
09.2011 - 01.2015
  • Maintained clean and organized store appearance to enhance overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Marketing (Promotion) Manager

Choctaw Casinos
07.2006 - 05.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Collaborated with other departments to create promotional events, increasing casino revenue and player loyalty.
  • Implemented effective promotional strategies that attracted new customers and increased foot traffic on casino floor.
  • Improved marketing to attract new customers and promote business.

Education

Bachelor of Arts - Psychology

Southeastern Okla State University
Durant, OK
12.2016

Skills

  • Have excellent communication skills through years of experience in verbal and written communication with clients, patients, vendors, and team members Extensive experience in creating and delivering presentations, preparing, and responding to business correspondence, and ensuring effective communication throughout office
  • Networking and relationship building
  • Positive Reinforcement
  • Team Leadership

Leadership Experience

I have demonstrated strong leadership skills in managing a team of administrative staff and supervising daily office operations. I have experience in providing guidance and support to staff, setting performance expectations and providing feedback, and addressing issues as they arise.

References

Available upon request.

Timeline

Counselling Intern

A Place for Change
09.2016 - 12.2016

Dental Assistant

Choctaw Nation Health Service
08.2015 - Current

Retail Store Manager

Sprocket Wireless
09.2011 - 01.2015

Marketing (Promotion) Manager

Choctaw Casinos
07.2006 - 05.2012

Bachelor of Arts - Psychology

Southeastern Okla State University

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Ebony Fields