Ebony Gaskins
Catonsville,MD
Summary
Accomplished Business Associate offering a background propelling various aspects of healthcare and operations. Excellent communicator, project collaborator and critical thinking skills. Prioritizes multiple projects at once and follows through to successful completion. Maintains strong commitment to setting and achieving goals.
Overview
5
5
years of professional experience
Work History
Perioperative Business Associate: Neuro IR
University Of Maryland Medical Center
Baltimore, MD
02.2024 - Current
- Schedules all neuro elective procedural cases daily for Interventional Radiology, Neurosurgery, and the Cancer Center.
- Ensuring all procedural cases are authorized by the patients insurance company no later than a week before scheduled procedure date.
- Daily collaboration with Attending Physicians, Physician Assistant, Nurse Practitioner, and Nurse Coordinator on effectively scheduling patients and proper lab placement.
- Utilized software systems such as SmartSheets, Epic, Outlook Calendar, and Excel for creating and managing patient schedules.
- Effectively communicating with members of multiple services and various hospitals and facilities to coordinate/ expedite scheduling.
Medical Assistant
Anne Arundel Urology
Annapolis, MD
12.2021 - 06.2024
- Created patient charts, entered data into electronic health records system, and verified insurance information.
- Verified insurance coverage and obtained prior authorizations for medications.
- Ensured all imaging is uploaded into the patients’ chart prior to surgery/procedure.
- Confirmed that procedure and diagnosis codes entered were correct for the billing department.
- Researched all patients, including new patients, medical records to ensure that our database is updated.
Endoscopy Technician
Sinai Hospital of Baltimore
Baltimore, MD
11.2022 - 11.2023
- Used the company’s troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Communicates with vendors regarding backorder availability, future inventory, and special orders.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained new personnel regarding company operations, policies, and services.
- Clean and sterilize endoscopes, forceps, snares and other tools and equipment following established infection control procedures.
- Collect and prepare specimens for cytology, microbiology, and pathology.
- Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
Phlebotomist (Contract)
Union Memorial Hospital
Baltimore, MD
06.2022 - 10.2022
- Effectively communicated and educated patients on the importance of the labs ordered by the physician and the reason they were ordered.
- Troubleshooted patient concerns regarding excessive blood draws by researching previous labs and results to determine best patient outcome.
- Unitized critical thinking skills while prioritizing patients from most to least critical.
- Assisted the manager with complaints and issues during times of departmental shortages.
- Investigated errors or discrepancies related to test results or specimen collections and took corrective action as appropriate.
- Performed administrative duties such as preparing reports and maintaining records of patient visits.
Medical Assistant
Chesapeake Urology
Hanover, MD
11.2019 - 11.2021
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Effectively scheduled patients for their follow-up appointments and/or surgical procedures.
- Verified insurance coverage and obtained prior authorization for medications.
- Ensured all imaging was uploaded into the patients’ chart prior to surgery/ procedure.
- Managed and prioritized patient messages and/or phone calls from Keona messaging, patient portal, and the call center in a timely fashion.
- Worked closely with various vendors, pharmacies, and insurance companies to ensure the best medication and/or product for the patient.
- Maintained accurate and up-to-date inventory recorded of supplies, overages, and shortages.
Education
BBA - Business Administration And Healthcare Services
Strayer University
Baltimore, MD12-2026
Skills
- SmartSheets
- Excel
- Critical Thinking and Problem Solving
- Inventory Control
- Document Management
- Schedule Management
- Process Improvement
- Procedural and Diagnose Codes
- Medical Terminology
Timeline
Perioperative Business Associate: Neuro IR
University Of Maryland Medical Center
02.2024 - Current
Endoscopy Technician
Sinai Hospital of Baltimore
11.2022 - 11.2023
Phlebotomist (Contract)
Union Memorial Hospital
06.2022 - 10.2022
Medical Assistant
Anne Arundel Urology
12.2021 - 06.2024
Medical Assistant
Chesapeake Urology
11.2019 - 11.2021
BBA - Business Administration And Healthcare Services
Strayer University
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