Personable, driven, and hardworking Certified Medical Assistant well-versed in medical terminology and specialty support. Competent and focused professional with expertise in updating charts and submitting paperwork. Offering over 10 years of related experience. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Medical Scribe
Nuance Communications/Cognizant Technologies
10.2021 - Current
Accompany providers during patient visits to assist in documenting the provider assessment and exam for several specialties including: Allergy, Asthma, and Immunology, Orthopedics, ENT, Gastroenterology, Oncology, Family Medicine, and Pediatrics.
Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations, patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions.
Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
Navigate the facility computer system and electronic medical record while monitoring pending labs and radiology orders for results to help guide patient care.
Adhere to medical facility’s compliance requirements.
Certified Medical Assistant (CMA) Float
Caromont Health/Caromont Pediatric Partners
03.2019 - 07.2020
Perform administrative and certain clinical duties under the direction of a physician including scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes.
Taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
Float to Family Medicine/Urgent Care offices and main hospital PRN to perform clinical assisting assignments.
Perform POC testing including but not restricted to Strep, Flu, RSV, Urinalysis, Glucose testing, Lipids testing, COVID testing, and many more.
Assist physicians with circumcisions and inserting catheters by correctly handling sterile equipment and providing a sterile environment for every procedure.
Certified Medical Assistant
Charlotte Medical Clinic
02.2016 - 03.2019
Assist with patient intake and reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Measure and record vital signs, history of present illness, and past medical history to prepare patients for examinations.
Complete Point of Care testing (POCT) per standing order or provider order for pediatrics, adolescents, adult and geriatrics.
Reports patients' condition and reaction to the provider following procedures, medication administration, or treatments.
Administer environmental allergy injections, venom allergy injections, Xolair injections, Nucala injections, and steroid injections.
Administer Flu, Pneumovax and several other ordered vaccinations.
Coordinate deliveries for Xolair and Nucala recipients and organize shipments for clinic office medical supplies and medications.
Apply TRUE Patch tests as well as making and applying personal patch tests.
Perform Allergy and venom skin tests, and intradermal tests whilst observing patients for local or systemic reactions and assist providing treatment to reverse any anaphylaxis reactions.
Educating patients on asthma maintenance and rescue MDI techniques and how to administer epinephrine following anaphylaxis and avoidance measures.
Administer nebulizer treatments for Pediatrics and Adults.
Perform Spirometry/PFT testing for Pediatrics and Adults.
Certified Medical Assistant
Allergy, Asthma & Immunology Relief of Charlotte
08.2014 - 02.2016
Measured and recorded vital signs, history of present illness, past medical history to prepare patients for examinations.
Contacted patients with physician's instructions regarding Laboratory testing results, X-rays, and/or scans, patient health problems, and school forms.
Practiced OSHA safety standards and follow HIPAA Guidelines.
Gave electronic and telephone medication refills.
Calibrated and performed Spiro/FeNO breathing testing.
Prepared and performed food and drug challenges.
Filled and applied Dormer Patch tests, skin prick tests and Intradermal skin testing.
Collected sputum, wound, nasal, and throat cultures.
Maintained supplies and equipment, stocked and sterilized instruments.
Assisted with skin biopsies, changing dressings, applying bandages, and other first aid procedures.
Gave Immunotherapy, steroid injections, vaccinations, Xolair injections, and venom injections to adult and pediatric patients.
Education
Nursing Assisting -
Gaston College
Dallas, NC
Medical Assisting -
Brookstone College of Business
Charlotte, NC
High School Diploma -
Sun Valley High School
Monroe, NC
Skills
Experience in performing administrative and certain clinical duties under the direction of a physician
Paperwork Processing
Documentation Abilities
Clinical Support
Chart Organization
Data Entry Experience
Patient History Understanding
Order Processing
Detail-Oriented Approach
Indirect Patient Care
Patient Flow Management
Medical Office Administration
Procedure Assistance
Medical Terminology
Patient-Focused Care
Inventory Management
Patient Scheduling
Medical Billing
Phlebotomy
HIPAA Compliance
Laboratory Maintenance
Respiratory Therapy Functions
First Aid
CPR
EMR / EHR
Certification
CPR Certified, 03/01/2021
Notary, 08/01/2018 - 08/01/2023, North Carolina
Certified Medical Assistant, 04/01/2014 - 04/01/2024, AAMA
Chief Quality Documentation Specialist at Microsoft/Cognizant/Nuance Communications Inc.Chief Quality Documentation Specialist at Microsoft/Cognizant/Nuance Communications Inc.