Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Hill

Culver City,CA

Summary

Experienced professional with a strong background in customer service and hospitality. Proven ability to effectively communicate and connect with diverse individuals, ensuring exceptional service delivery. Skilled in maintaining positive relationships and resolving customer issues promptly and efficiently. Proficient in typing, ensuring accurate and timely data entry. Committed to delivering outstanding customer experiences through excellent communication, interpersonal skills, and attention to detail.

Overview

2
2
years of professional experience

Work History

Detox Technician

Fresh Start of California
11.2022 - 04.2023
  • Regularly observe and document patients’ vital signs, symptoms, and behavioral changes to identify any potential complications or needs for medical intervention
  • Administering prescribed medications
  • Preparing Meals and light housekeeping
  • Offered emotional support and encouragement to patients throughout the detox process, addressing needs with empathy and professionalism

Driver

Lyft And Uber
04.2023 - 12.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.

AOD Counselor

Clare Matrix
12.2023 - Current


  • Established rapport with clients from diverse backgrounds and varying levels of substance abuse severity, fostering trust and open communication essential to clients recovery process.
  • Enhanced client recovery by developing and implementing individualized treatment plans tailored to their specific needs.
  • Conducted group therapy sessions for clients, fostering a supportive environment conducive to recovery.
  • Educated clients on coping skills and strategies that promote long-term sobriety and success in recovery.

Education

Registered Addiction Specialist -

HealthStaff Training Institute
Santa Ana, CA

CPR certified -

Starmount High School
Boonville, NC
05.2002

Skills

  • Addiction Recovery
  • Motivational Interviewing
  • Case Management
  • Customer service expertise

Timeline

AOD Counselor

Clare Matrix
12.2023 - Current

Driver

Lyft And Uber
04.2023 - 12.2023

Detox Technician

Fresh Start of California
11.2022 - 04.2023

Registered Addiction Specialist -

HealthStaff Training Institute

CPR certified -

Starmount High School

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Ebony Hill