Ebony Jackson
Admiral Secuurity Services
Richmond,Virginia
20
years of professional experience
Dedicated professional with over 15 years of combined experience in childcare, customer service, and security. Proven ability to provide high- quality care for children, deliver excellent customer service, and maintain secure environments. Reliable, professional, and committed to creating positive experiences for clients and families.
Work History
Unarmed Security Officer
6 Years 9 Months- Monitored surveillance systems, alarms, and entry points for suspicious activity.
- Enforced access control procedures for visitors, vendors, and employees.
- Responded to incidents calmly, de-escalating conflicts and coordinating appropriate action.
- Patrolled assigned areas to deter unauthorized access and identify safety hazards.
Childcare Provider/Manager's Assistant
2 Years 9 Months- Planned age-appropriate activities supporting social, emotional, cognitive, and physical development.
- Supervised children during daily routines, ensuring safe, structured, and nurturing care.
- Monitored behavior, redirected conflicts, and reinforced positive classroom expectations.
- Communicated with parents regarding progress, needs, and daily observations.
Childcare Provider
3 Years 4 Months- Communicated daily updates to parents regarding child progress, behavior, and routines.
- Assisted with diapering, toileting, and personal care needs with attention to cleanliness.
- Documented attendance, incidents, and care notes accurately for program records.
- Supported classroom transitions, cleanup, and staff coverage to maintain smooth daily operations.
Childcare Provider
3 Years 6 Months- Planned age-appropriate learning activities that encouraged social, emotional, and cognitive development.
- Supervised children during indoor and outdoor activities, maintaining safe, supportive environment.
- Monitored behavior and redirected conflicts using positive guidance techniques.
- Prepared snacks and meals while following hygiene and allergy procedures.
Customer Service Cashier
2 Years 6 Months- Greeted customers promptly and took carryout, dine-in, and phone orders.
- Resolved order issues professionally to maintain smooth customer service.
- Processed cash, credit, and mobile payments accurately at point of sale.
- Balanced register drawers and verified transaction totals at shift close.
Newspaper Carrier
1 Year 4 Months- Delivered Richmond Times-Dispatch newspapers along assigned routes with consistent accuracy and punctuality.
- Sorted newspapers, inserts, and supplements for efficient route preparation.
- Navigated neighborhoods using route maps and delivery instructions to complete scheduled stops.
- Verified subscription addresses and resolved delivery issues with customers promptly.
Education
High School Diploma
Business Diploma - Business Management
Skills
Safety Awareness
Incident Reporting
Building security management
Team management
Surveillance monitoring
Conflict management
Interpersonal communication
Dependability
Time management
Timeline
Unarmed Security Officer
Admiral Secuurity Services
01.2020 - CurrentRead More
Childcare Provider/Manager's Assistant
Mama Ree's Child Development Center
05.2016 - 02.2019Read More
Childcare Provider
New Beginnings Daycare
02.2013 - 06.2016Read More
Childcare Provider
YMCA Daycare
03.2010 - 09.2013Read More
Customer Service Cashier
Antonio Pizza
01.2008 - 07.2010Read More
Newspaper Carrier
Richmond Times Dispatch
02.2007 - 06.2008Read More
Bryant & Stratton College
Business Diploma from Business Management
Read More
Highland Springs High
High School Diploma
Read More