Ebony Jenkins
Goose Creek,SC
Summary
Demonstrated extensive experience, a highly motivated work ethic, and results-driven professionalism, recognized for commitment to excellence, with demonstrated expertise in communication and collaborating with, peers, and clients. Portray extensive knowledge in all aspects of Sterilization Processes, able to administer dependable cleaning, sterilization, and distribution of instrument trays and patient care equipment. Self-motivated professional, able to work independently or in a team environment, with broad-based and transferable "real world" qualifications.
Overview
6
6
years of professional experience
Work History
Orthopedic Surgery Scheduler/Sterile Processing Technician
Low Country Outpatient Surgery Center
04.2022 - Current
- Responsible for scheduling all surgeries for a very busy orthopedic surgeon that specializes in total joints, knees, and hips.
- Interacts with patients, physicians, and other staff both within the Clinic and outside facilities providing accurate, timely, and responsive information.
- Books surgeries based on physician volume maintaining an appropriate standard turn-around times.
- Sound, ethical, and independent decision-making ability consistent with medical/surgeon/PA protocol.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Career Change into the field of Sterile Processing, applying focused attention to detail and newly acquired degree in Sterile Processing.
- Capable of handling all sterile instrument tray distribution, capable of lifting heavy equipment, patient care equipment, etc.
- Knowledge of all details of identifying, inspecting, decontaminating, and sterilizing equipment, instrumentation, and surgical supplies.
- Capable of tray movement for instruments and patient care equipment, i.e, IV pumps, and monitors.
- Assembled and wrapped trays of sterilized instruments for medical procedures.
- Monitor biological and chemical wash solutions in decontaminating medical equipment and instruments.
- Standard equipment knowledge that includes; computer terminal, telephone, washer/decontaminator, sonic cleaner, sterilizer (steam and ethylene oxide), instruments rays, peel pouch machine, biological incubator and Bowie Dick/Dart Tests.
- Maintained workplace safety and kept workspace clean of debris, body fluids, medical waste, fumes, wet floors, and sharps.
- Delivered instruments and supplies to operating rooms.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Recorded biologicals and test results
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems
- Ordered and restocked supplies for decontamination and surgical areas
Surgery Scheduling Coordinator
Charleston Heart Specialist
08.2021 - 04.2022
- Reviewed pre-operative requirements and coordinated handling of requirements such as labs, cultures and medical clearances
- Worked closely with pre-authorization team to set up benefits for planned procedures
- Scheduled pre-operative visits, procedures and post-operative follow-up appointments in
- EMR system
- Scheduled and confirmed patients for diagnostic appointments, consultations and procedures
- Coordinated with other practitioners on behalf of patients to transfer paperwork, set up tests and arrange specialist referrals
- Generated statistics documentation by exporting from electronic medical records into Excel for program evaluation, workload measurement and quality improvement
- Delivered excellent customer service and facilitated development of patient and clinician relationships.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Insurance Billing Specialist
Dermatology and Laser Center of Charleston
04.2018 - 08.2021
- Organized a consistent schedule to stay on top of billing tasks and avoid payment delays
- Monitored files to verify accurate data entry and processing through the billing system
- Drafted accurate and grammatically correct medical necessity and coding appeals
- Analyzed claims data to verify assigned codes, signatures, and authorizations
- Responsible for accurately coding ICD-10-CM, CPT, HCPCS, Level I and II modifiers Knowledge to obtain health insurance EOB's/ERA from insurance web portals Analyze and resolve denied claims
- Responsible for all follow-ups on insurance claims to Medicare and Commercial insurance
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
Medical Coding and Billing Specialist
MedTrust Medical Transport
06.2017 - 01.2018
- Assign codes to diagnoses procedure, using ICD and CPT codes, Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations
- Use an electronic medical record system to read and organize charts
- Handle information about patients' treatments, diagnoses, and related procedures to ensure proper coding
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Scanned and uploaded medical records into electronic medical records system.
- Verified signatures and checked medical charts for accuracy and completion.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Monitored changes in coding regulations to provide recommendations for compliance.
Education
Certificate: Medical Billing and Coding -
Purdue Univerisity
Indianapolis, INBasic Life Support (BLS) -
Elite Medical Academy
FloridaCPR (American Heart Association) -
Elite Medical Academy
FloridaCRST Certificate - Sterile Processing Technology
Midlands Technical College
West Columbia, SC2023
Skills
- Schedule coordination
- EMR updating
- Electronic recordkeeping
- Medical Terminology
- Patient scheduling
- Appointment setting
- Clinical support
- Insurance verification
- Administrative support
- Medical charting
- Medical billing codes
- Pre-authorization management
- Sterilization
- Decontamination
- Processing
- Cleaning
- Instrumentation
- Disinfection
Core Strengths
Decontamination Procedures
Sterilize Instrument Trays
Instrument Tray Distribution
Document Equipment Data
Workflow Efficiency
OR Sterile Techniques
Surgery Case Carts
Sterile Field Supplies
Timeline
Orthopedic Surgery Scheduler/Sterile Processing Technician
Low Country Outpatient Surgery Center
04.2022 - Current
Surgery Scheduling Coordinator
Charleston Heart Specialist
08.2021 - 04.2022
Insurance Billing Specialist
Dermatology and Laser Center of Charleston
04.2018 - 08.2021
Medical Coding and Billing Specialist
MedTrust Medical Transport
06.2017 - 01.2018
Certificate: Medical Billing and Coding -
Purdue Univerisity
Basic Life Support (BLS) -
Elite Medical Academy
CPR (American Heart Association) -
Elite Medical Academy
CRST Certificate - Sterile Processing Technology
Midlands Technical College
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