Ebony Johnson
Yakima,WA
Summary
Dynamic volunteer skilled in customer service and problem-solving within animal care environments. Proven ability to communicate effectively and manage time efficiently. Prepared to apply these skills to contribute to a compassionate team focused on animal health and community engagement.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Yakima, WA
03.2023 - 10.2025
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment, ensuring adherence to safety and cleanliness standards.
- Collaborated with team members to maintain optimal food preparation times during peak hours.
- Assisted in training new crew members on operational procedures and customer interaction protocols.
- Monitored inventory levels, restocking supplies as needed to support daily operations.
- Contributed to a positive work environment by fostering teamwork and communication among staff.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Volunteer
Yakima Humane Society
Yakima, WA
01.2024 - 09.2025
- Assisted in daily animal care, ensuring health and well-being of shelter animals.
- Walked Dogs, Visited Cats not for adoption
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Bachelor of Science - Health Psychology
Eastern Washington University
Cheney, WA12-2028
Associate of Science - Health Psycology
Yakima Valley Community College
Yakima, WA06-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Team collaboration
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Computer skills
- Flexible schedule
- Customer service
- Public speaking
- Decision-making
- Documentation and reporting
- Document management
Timeline
Volunteer
Yakima Humane Society
01.2024 - 09.2025
Crew Member
McDonald's
03.2023 - 10.2025
Bachelor of Science - Health Psychology
Eastern Washington University
Associate of Science - Health Psycology
Yakima Valley Community College