Ebony johnson
Houston,TX
Summary
Organized warehouse and security professional with experience in gate control, dock directing, and document verification. Known for clear communication, attention to detail, and fast response to schedule changes. Brings strong support to dispatch teams, drivers, and daily facility operations.
Overview
8
8
years of professional experience
Work History
Gate Clerk
CitiStaff
Pasadena, Texas
08.2024 - 03.2025
- Managed entry points for visitors and drivers at the warehouse. for CitiStaff warehouse drivers and visitors.
- Guided drivers to designated docks and yard locations, facilitating timely loading and unloading processes. to proper docks and yard locations.
- Verified shipping documents and matched load details at entry.
- Communicated schedule changes to warehouse and dispatch teams, promoting alignment and minimizing disruptions.
Security Officer
Garda world
Houston, Texas
01.2023 - 08.2024
- Secured personnel and premises by inspecting buildings and patrolling property.
- Enforced venue rules and safety procedures with guests.
- Reported suspicious activity to supervisors and local responders.
Tugger Driver
Daikin
Waller, Texas
03.2022 - 12.2022
- Operated tugger carts across Daikin production areas and warehouse aisles.
- Delivered components to assembly lines using Daikin material handling procedures.
- Loaded and unloaded parts from racks, pallets, and staging zones.
Cashier
HomeGoods
Sugar Land, Texas
04.2021 - 06.2022
- Processed customer transactions at HomeGoods front-end register with POS accuracy.
- Scanned merchandise and verified prices, ensuring accurate transactions for customers.
- Greeted shoppers and addressed checkout inquiries, enhancing customer experience through friendly service.
Customer Service Representative
Home Depot
Pearland, Texas
01.2017 - 03.2021
- Resolved customer concerns at service desk and checkout lanes, ensuring satisfaction and loyalty.
- Provided information on availability, pickups, and delivery options through phone inquiries, enhancing customer experience.
- Managed returns, exchanges, and refunds through point-of-sale systems to streamline transactions.
- Retrieved merchandise details using store inventory and product lookup tools.
Education
High School Diploma -
Waller High School
Waller, TX05-2016
Skills
- Dock assignment
- Shipping document verification
- Load management
- Dispatch coordination
- Warehouse operations
- Access management
- Visitor management
Timeline
Gate Clerk
CitiStaff
08.2024 - 03.2025
Security Officer
Garda world
01.2023 - 08.2024
Tugger Driver
Daikin
03.2022 - 12.2022
Cashier
HomeGoods
04.2021 - 06.2022
Customer Service Representative
Home Depot
01.2017 - 03.2021
High School Diploma -
Waller High School