Ebony Joseph
Brooklyn,NY
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
7
7
years of professional experience
Work History
Secretary
NYCHA
05.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system
- Scheduled appointments and conducted follow-up calls to clients.
- Timekeeper, Ensuring employees are paid in a timely manner
School Safety Agent
NYPD/SCHOOL SAFETY DIVISION
11.2021 - 05.2023
- Admin, Answering Calls, filing paperwork, managing trainings
- Providing security and ensure safety of students, staff and visitors in NYC Public School Buildings
- Verifying identity of all visitors.
YOUTH COUNSELOR
HEARTSHARE ST. VINCENT SERVICES
11.2019 - 12.2021
- Supervise and interact with at risk children/teenagers to help them overcome personal problems
- Ensure that their physical and emotional needs are being met
- Write reports and complete client paperwork.
TEACHER ASSISTANT
DOE/PROFESSIONAL SCHOOLS
09.2017 - 01.2019
- Engage students in learning activities and positive behaviors to optimize their understanding of lessons
- Led educational games and group activities; provided multifaceted teacher/classroom support; and assisted special-needs students with classroom learning
- Aid students in reaching cognitive and development milestones, ranging from language acquisition.
Education
SCHOOL SAFETY OFFICER COURSE CERTIFICATE -
THE NEW YORK CITY POLICE DEPARTMENT POLICE ACADEMY
03.2022
COSMETOLOGY CERTIFICATE -
EMPIRE BEAUTY SCHOOL
11.2010
NY DIPLOMA -
DR. SUSAN S. MCKINNEY SECONDARY SCHOOL OF ARTS
06.2009
Skills
- Proficiency with emails platforms
- Word processing software
- Customer Service
- Verbal and written communication
- Office Administration
Timeline
Secretary
NYCHA
05.2023 - Current
School Safety Agent
NYPD/SCHOOL SAFETY DIVISION
11.2021 - 05.2023
YOUTH COUNSELOR
HEARTSHARE ST. VINCENT SERVICES
11.2019 - 12.2021
TEACHER ASSISTANT
DOE/PROFESSIONAL SCHOOLS
09.2017 - 01.2019
SCHOOL SAFETY OFFICER COURSE CERTIFICATE -
THE NEW YORK CITY POLICE DEPARTMENT POLICE ACADEMY
COSMETOLOGY CERTIFICATE -
EMPIRE BEAUTY SCHOOL
NY DIPLOMA -
DR. SUSAN S. MCKINNEY SECONDARY SCHOOL OF ARTS
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