Open To Work
Ebony Matthews
Yonkers,NY
Summary
Dedicated healthcare professional with over 20 years of experience in patient care, medical administration, rehabilitation support, and healthcare operations. Proven ability to manage patient records, coordinate communication among healthcare teams, support clinical staff, and provide exceptional patient service in fast-paced medical environments. Strong organizational skills, attention to detail, and commitment to quality patient care.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Unit Clerk
01.2010 - 01.2026
- Managed patient charts and electronic medical records while maintaining confidentiality and accuracy.
- Processed patient admissions, transfers, and discharges within hospital information systems.
- Scheduled diagnostic testing, medical procedures, and patient appointments.
- Served as a liaison between physicians, nurses, laboratories, radiology, pharmacy, and support departments.
- Answered and directed multi-line phone calls efficiently.
- Greeted and assisted patients, visitors, and healthcare staff.
- Ensured timely completion of medical documentation and physician orders.
- Organized and maintained patient files and departmental records.
- Monitored inventory and ordered supplies for nursing units.
- Maintained an organized and efficient nursing station.
Physical Therapy Assistant
01.2004 - 01.2010
- Assisted physical therapists in implementing treatment plans for patients recovering from injuries, surgeries, and illnesses.
- Guided patients through stretching, strengthening, and therapeutic exercise programs.
- Assisted with gait training and mobility improvement exercises.
- Educated patients on the proper use of walkers, canes, crutches, and other mobility aids.
- Assisted with therapeutic modalities including ultrasound, electrical stimulation, heat therapy, and cold therapy.
- Observed and documented patient progress and treatment outcomes.
- Reported patient status changes to supervising physical therapists.
- Helped improve patient balance, coordination, strength, and functional independence.
Education
Associate of Applied Science (A.A.S.) - Health Sciences
Westchester Community College
Valhalla, NYSkills
- Electronic Medical Records (EMR/EHR)
- Patient Admissions & Discharges
- Appointment Scheduling
- Medical Documentation
- HIPAA Compliance
- Medical Terminology
- Customer Service
- Interdepartmental Communication
- Administrative Support
- Physical Rehabilitation Assistance
- Mobility Training
- Records Management
Certification
- Certified Nursing Assistant (CNA), New York State
- Basic Life Support (BLS)
- CPR Certification
- HIPAA Privacy & Security Training
- Electronic Health Records (EHR/EMR) Systems Training
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeSalary Range
$45000/yr - $200000/yrTimeline
Unit Clerk
01.2010 - 01.2026
Physical Therapy Assistant
01.2004 - 01.2010
Associate of Applied Science (A.A.S.) - Health Sciences
Westchester Community College