Open To Work
Alyssa Carlisle
Arlington,TX
Summary
Compassionate and detail-oriented healthcare professional with 4+ years of combined experience in patient care, front-desk support, and administrative coordination. Proven track record in scheduling patient appointments, managing high call volumes, and maintaining accurate medical records in compliance with HIPAA. Excellent communication and multitasking skills with the ability to work efficiently in remote environments. Seeking a Remote Patient Scheduler role to support quality care and streamline provider access through virtual support services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician / Unit Secretary
Baylor Scott & White
01.2024 - 08.2024
- Managed patient records and coordinated communication between clinical staff and patients.
- Scheduled appointments and follow-ups while maintaining accurate data entry in EMR systems.
- Handled incoming calls, triaged requests, and routed messages appropriately.
- Monitored vitals and reported significant changes to ensure prompt care delivery.
- Delivered compassionate support, contributing to improved patient satisfaction scores.
Certified Nursing Assistant
Ellery Arbor Memory Care
10.2023 - 01.2024
- Documented patient care activity in daily logs and EHR platforms.
- Communicated with families and providers to coordinate care plans.
- Assisted with daily living activities and ensured a safe, supportive environment.
Certified Nursing Assistant / Front Desk Receptionist
Skyline Nursing Center
02.2022 - 09.2023
- Scheduled resident appointments and managed front-desk operations.
- Operated multi-line phone systems, directed calls, and provided intake assistance.
- Maintained resident records and logged all interactions in compliance with HIPAA.
- Delivered strong customer service and addressed patient inquiries effectively.
Administrative Assistant
Dottie Tech LLC
05.2020 - 08.2021
- Scheduled meetings, coordinated calendars, and provided virtual support for remote teams.
- Maintained client records and organized digital files and performance reports.
- Answered client emails and calls, managing service requests with professionalism.
Education
Associate of Science - Nursing
Tarrant County College
Fort Worth, TX05.2026
High School Diploma -
James Martin High School
Arlington, TX06.2021
Skills
- Remote Appointment Scheduling
- Electronic Medical Records (EMR/EHR)
- HIPAA Compliance & Privacy
- Inbound/Outbound Call Handling
- Medical Terminology & Documentation
- Data Entry & Accuracy
- Microsoft Office Suite (Word, Excel)
- Multi-Line Phone Systems
- Insurance Pre-Verification Support
- De-Escalation & Problem Resolution
- Strong Interpersonal Communication
- Time Management & Organization
Certification
- Certified Nursing Assistant (CNA)
- Phlebotomy Technician (PT)
- Basic Life Support (BLS)
Availability And Tools
- Remote Ready (High-Speed Internet, Secure Home Workspace)
- Familiar with Zoom, Microsoft Teams, and cloud-based scheduling tools
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridTimeline
Patient Care Technician / Unit Secretary
Baylor Scott & White
01.2024 - 08.2024
Certified Nursing Assistant
Ellery Arbor Memory Care
10.2023 - 01.2024
Certified Nursing Assistant / Front Desk Receptionist
Skyline Nursing Center
02.2022 - 09.2023
Administrative Assistant
Dottie Tech LLC
05.2020 - 08.2021
High School Diploma -
James Martin High School
Associate of Science - Nursing
Tarrant County College
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