Robin Chitwood
Cambria,IL
Summary
I was employed by SIH for many years with the first years as an Unit Tech at Herrin Hospital. I was responsible for putting patient orders into computer system , I also ordered supplies, ran specimens to lab, assisted nurses and aides with transportation,meals, positioning and doing accuchecks passing trays and various other duties. I trained new employees on entering orders, I worked with EPIC system.
After Unit techs were fazed out I worked as a PCT.
Overview
18
18
years of professional experience
Work History
Unit Secretary/Patient Care Technician Attendant
SIH Medical Group
05.2000 - 07.2018
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Education
Nursing
Sinclair Community College
Dayton, OHData Entry And CNA Class
John A Logan College
Carterville, IL2016
Diploma -
West Carrollton High School
West Carrollton, OH06.1973
Skills
- Incoming Call Reception
- Customer Service
- Strong Organization
- Telephone reception
- Appointment Scheduling
- HIPAA Compliance Understanding
- Healthcare Industry Knowledge
- Incoming Call Management
- Patient chart maintenance
- Unit secretary training
- Patient Scheduling
- Medical Records Maintenance
- Nursing station operations
- Clinical Support
- Patient data confidentiality
- Professional telephone etiquette
- Appointment Setting
- Patient Confidentiality Practices
- Inpatient Care
- Document Management
- Training and coaching
- Electronic Recordkeeping
- Medical Transcription
- Medical Charting
- Data Entry
- Time Management
- Collaboration and Teamwork
- Medical Terminology
- HIPAA Compliance
- Patient Health Information Access
- Supply Ordering
- Adaptable and Flexible
- Office Coordination
- Epic Systems
Timeline
Unit Secretary/Patient Care Technician Attendant
SIH Medical Group
05.2000 - 07.2018
Nursing
Sinclair Community College
Data Entry And CNA Class
John A Logan College
Diploma -
West Carrollton High School
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