Dedicated professional with 15+ years of experience serving those impacted by crime and crisis situations. Seeking position in victim services. Caring and passionate about providing support and resources to those who are in need. Familiar with victim services and always looking for ways to improve operations by trauma informed assistance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Address Confidentiality Program Coordinator
Office of the Attorney General of Virginia
Richmond, VA
02.2023 - Current
Support crisis intervention efforts and advocacy for victims of domestic assault, sexual assault, stalking and human trafficking
Assist program participants and general public by providing referrals to local victim witness agencies, law enforcement and non-profit domestic and sexual violence agencies
Maintain confidentiality standards
Create awareness of program services by delivering presentations and trainings to victim advocates, court personnel and law enforcement
Experience in using Asure ID software
Review and analyze violent crime reports to identify crime trends
Use knowledge of successful crisis intervention techniques and supportive problem-solving to achieve safety plans for program participants
Use active listening skills and supportive diction to cultivate positive rapport with program participants
Receive, sort, and organize incoming mail
Process outgoing mail
Perform careful reviews of applications and supporting documentation to ascertain eligibility criteria for program
Explain program eligibility details to potential participants and victim advocates
Enter client information and files into databases for further review and tracking
Grant Management
Program Support Specialist III
Office of the Attorney General of Virginia
Richmond, VA
10.2021 - 05.2023
Reviewed and processed financial invoices, contracts, travel reimbursements and expense reports
Organized and maintained program documents, records, and reports
Handled incoming calls, faxes, and voicemails by routing to the appropriate party
Received and distributed mail and packages
Served as backup to the Theft Passport Victim Advocate
Served as backup to the Statewide Facilitator for the Address Confidentiality Program
Assisted with coordinating training events for staff
Phone Crisis Counselor
Christian Broadcasting Network
Virginia Beach, VA
06.2010 - 03.2023
Applied abilities in techniques like active listening and collaborative problem-solving
Helped callers to hotline by providing individualized and caring support through faith-based techniques
Referred individuals to outside resources and services for additional support
Participated in fundraising to support the organization's domestic and international humanitarian and faith-based outreaches
Address Confidentiality Program Coordinator
Office of the Attorney General of Virginia
Richmond, VA
09.2022 - 02.2023
Support crisis intervention efforts and advocacy for victims of domestic assault, sexual assault, stalking and human trafficking
Assist program participants and general public by providing referrals to local victim witness agencies, law enforcement and non-profit domestic and sexual violence agencies
Maintain confidentiality standards
Create awareness of program services by delivering presentations and trainings to victim advocates, court personnel, law enforcement and non-profit domestic and sexual violence agencies
Experience in using Asure ID software
Review and analyze violent crime reports to identify crime trends
Use knowledge of successful crisis intervention techniques and supportive problem-solving to achieve safety plans for program participants
Use active listening skills and supportive diction to cultivate positive rapport with program participants
Receive, sort, and organize incoming mail
Process outgoing mail
Perform careful reviews of applications and supporting documentation to ascertain eligibility criteria for program
Explain program eligibility details to potential participants and victim advocates
Enter client information and files into databases for further review and tracking
Grant Management
Evidentiary Hearing Clerk
THE VIRGINIA WORKERS' COMPENSATION COMMISSION
Virginia Beach, VA
03.2018 - 10.2021
Scanned and uploaded exhibits and correspondence into casper
Prepared courtrooms' electronic equipment and ensured that recording equipment was working and electronically recorded court proceedings
Prepared documents and recorded the outcomes of court proceedings and recorded case dispositions.
Judicial Assistant
THE VIRGINIA WORKERS' COMPENSATION COMMISSION
Virginia Beach, VA
01.2014 - 03.2018
Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
Inventoried and ordered materials and supplies
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
Answered inquiries from the claimants regarding court appearances and hearing dates
Assist lawyers and claimants with webfile instructions
Counsel And Attorney at Law at Office of The Attorney General (Police Legal Office)Counsel And Attorney at Law at Office of The Attorney General (Police Legal Office)