Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
References
Timeline
Generic

Ebony McGill

Richmond,VA

Summary

Dedicated professional with 15+ years of experience serving those impacted by crime and crisis situations. Seeking position in victim services. Caring and passionate about providing support and resources to those who are in need. Familiar with victim services and always looking for ways to improve operations by trauma informed assistance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Address Confidentiality Program Coordinator

Office of the Attorney General of Virginia
Richmond, VA
02.2023 - Current
  • Support crisis intervention efforts and advocacy for victims of domestic assault, sexual assault, stalking and human trafficking
  • Assist program participants and general public by providing referrals to local victim witness agencies, law enforcement and non-profit domestic and sexual violence agencies
  • Maintain confidentiality standards
  • Create awareness of program services by delivering presentations and trainings to victim advocates, court personnel and law enforcement
  • Experience in using Asure ID software
  • Review and analyze violent crime reports to identify crime trends
  • Use knowledge of successful crisis intervention techniques and supportive problem-solving to achieve safety plans for program participants
  • Use active listening skills and supportive diction to cultivate positive rapport with program participants
  • Receive, sort, and organize incoming mail
  • Process outgoing mail
  • Perform careful reviews of applications and supporting documentation to ascertain eligibility criteria for program
  • Explain program eligibility details to potential participants and victim advocates
  • Enter client information and files into databases for further review and tracking
  • Grant Management

Program Support Specialist III

Office of the Attorney General of Virginia
Richmond, VA
10.2021 - 05.2023
  • Reviewed and processed financial invoices, contracts, travel reimbursements and expense reports
  • Organized and maintained program documents, records, and reports
  • Handled incoming calls, faxes, and voicemails by routing to the appropriate party
  • Received and distributed mail and packages
  • Served as backup to the Theft Passport Victim Advocate
  • Served as backup to the Statewide Facilitator for the Address Confidentiality Program
  • Assisted with coordinating training events for staff

Phone Crisis Counselor

Christian Broadcasting Network
Virginia Beach, VA
06.2010 - 03.2023
  • Applied abilities in techniques like active listening and collaborative problem-solving
  • Helped callers to hotline by providing individualized and caring support through faith-based techniques
  • Referred individuals to outside resources and services for additional support
  • Participated in fundraising to support the organization's domestic and international humanitarian and faith-based outreaches

Address Confidentiality Program Coordinator

Office of the Attorney General of Virginia
Richmond, VA
09.2022 - 02.2023
  • Support crisis intervention efforts and advocacy for victims of domestic assault, sexual assault, stalking and human trafficking
  • Assist program participants and general public by providing referrals to local victim witness agencies, law enforcement and non-profit domestic and sexual violence agencies
  • Maintain confidentiality standards
  • Create awareness of program services by delivering presentations and trainings to victim advocates, court personnel, law enforcement and non-profit domestic and sexual violence agencies
  • Experience in using Asure ID software
  • Review and analyze violent crime reports to identify crime trends
  • Use knowledge of successful crisis intervention techniques and supportive problem-solving to achieve safety plans for program participants
  • Use active listening skills and supportive diction to cultivate positive rapport with program participants
  • Receive, sort, and organize incoming mail
  • Process outgoing mail
  • Perform careful reviews of applications and supporting documentation to ascertain eligibility criteria for program
  • Explain program eligibility details to potential participants and victim advocates
  • Enter client information and files into databases for further review and tracking
  • Grant Management

Evidentiary Hearing Clerk

THE VIRGINIA WORKERS' COMPENSATION COMMISSION
Virginia Beach, VA
03.2018 - 10.2021
  • Scanned and uploaded exhibits and correspondence into casper
  • Prepared courtrooms' electronic equipment and ensured that recording equipment was working and electronically recorded court proceedings
  • Prepared documents and recorded the outcomes of court proceedings and recorded case dispositions.

Judicial Assistant

THE VIRGINIA WORKERS' COMPENSATION COMMISSION
Virginia Beach, VA
01.2014 - 03.2018
  • Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
  • Inventoried and ordered materials and supplies
  • Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answered inquiries from the claimants regarding court appearances and hearing dates
  • Assist lawyers and claimants with webfile instructions
  • Experience in using casper

Administrative Assistant II/Quality Assurance Coordinator

THE DEPARTMENT OF JUVENILE JUSTICE, DISTRICT COURT SERVICE UNIT
Virginia Beach, VA
09.2008 - 01.2014
  • Greeted visitors and callers and handled their inquiries or directed them to the appropriate parties
  • Ordered and dispensed office supplies
  • Maintained court orders, prepared court transportation orders, case files and case dispositions
  • Maintained contact with court clerks, judges, probation officers and clients regarding court cases
  • Created paper files and opened and closed files electronically
  • Enrolled, maintained enrollment rosters and files for court ordered services and diversion programs
  • Co-facilitated the Status Offenders Seminar and forwarded program completions documents to court clerks
  • Typed, formatted, proofread, and edited correspondence and other documents, from notes or dictating machines, using computers or typewriters
  • Tracked recidivism rates
  • Maintained population data for juvenile placements in secure and less secure facilities
  • Assisted the general public with completions of Juvenile and Domestic Relation court petitions
  • Helped to arrange court accompaniment by victim advocates for victims seeking protective orders

Education

Some College (No Degree) - Social Work

Norfolk State University

Skills

  • Client Confidentiality
  • Documentation and Reporting
  • Violence Prevention
  • Client Advocacy
  • Community Outreach Expert
  • Crisis Intervention
  • Emotional Support
  • Document Management
  • Courtroom Procedures
  • Multitasking and Organization
  • Eligibility Determination
  • Referral Coordination
  • Program Management
  • Training Coordination
  • Trauma Informed

References

Available upon request

Accomplishments

  • June 2023 Office of the Attorney General Star Award for Leadership and Dignity

Certification

  • 2022 Certified Virginia Crisis Response Team Member
  • 2023 National Organization for Victim Assistance Basic Victim Assistance Academy
  • 2023 The Action Alliance Basic Domestic and Sexual Violence Advocacy Training
  • 2023 Richmond Scan Trauma Informed Strategies Training

References

References available upon request.

Timeline

Address Confidentiality Program Coordinator

Office of the Attorney General of Virginia
02.2023 - Current

Address Confidentiality Program Coordinator

Office of the Attorney General of Virginia
09.2022 - 02.2023

Program Support Specialist III

Office of the Attorney General of Virginia
10.2021 - 05.2023

Evidentiary Hearing Clerk

THE VIRGINIA WORKERS' COMPENSATION COMMISSION
03.2018 - 10.2021

Judicial Assistant

THE VIRGINIA WORKERS' COMPENSATION COMMISSION
01.2014 - 03.2018

Phone Crisis Counselor

Christian Broadcasting Network
06.2010 - 03.2023

Administrative Assistant II/Quality Assurance Coordinator

THE DEPARTMENT OF JUVENILE JUSTICE, DISTRICT COURT SERVICE UNIT
09.2008 - 01.2014

Some College (No Degree) - Social Work

Norfolk State University
Ebony McGill