Ebony Middleton
Recovery Specialist 2
Centralia,WA
Summary
Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recovery Specialist 2
Telecare Corporation
07.2023 - Current
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Provided care for 10+ patients of varying mental capacity and needs.
Emergency Grant Case Manager
Centralia College
06.2022 - 07.2023
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Collaborated with interdisciplinary teams to determine timely delivery of services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Processed over 150 grant applications per quarter to determine eligibility.
Specimen Collector
Aegis Sciences Corporation
06.2022 - 11.2022
- Labeled and prepared more than 50 specimens per day for shipment to laboratory facilities.
- Completed in-house testing procedures for quick results.
- Printed results reports and submitted for review.
- Adhered to compliance standards for confidentiality, accuracy and safety.
- Recorded and analyzed data to produce reports of results.
- Participated in lab meetings and project presentations.
- Developed new protocols and improved existing laboratory processes.
Field Operations Technician
Precision Diagnostics
01.2021 - 06.2022
- Improved team output by improving processes to eliminate operational bottlenecks.
- Maintained automated processing between systems, identified missing data and manually processed incomplete transactions.
- Reviewed processing errors and helped track down root causes.
- Integrated new technologies to better meet project needs.
- Collected specimens for processing by laboratory staff.
- Protected client data and observed HIPPA while providing UA services.
- Developed processes to reduce result wait times by 25%.
- Processed 50-60 UA Specimens per day.
CNA/Med Tech
Sharon Care Center
08.2018 - 05.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Managed medication and care needs for over 35 patients in Assisted Living/Memory Care
In-Home Senior Caregiver
DSHS Area Agency On Aging
01.2018 - 04.2020
- Provided mobility assistance such as walking and regular exercising.
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Education
Bachelor of Arts - Education
Western Governors University
Salt Lake City, UTBachelor of Science - Pre-Medicine
University of Washington
Seattle, WABachelor of Science - Healthcare Administration
Florida Institute of Technology-Melbourne
Melbourne, FL06.2017
Skills
- Documentation Abilities
- Time Management
- Effective Communication
- Problem Solving
- Computer Proficiency
- Case Management
- Specimen Testing
- Trauma-Informed Care
- Multicultural Competence
- Community Resources Specialist
- Adaptability and Flexibility
- Project Management
Certification
- AAC - Agency Affiliated Counselor
- CNA - Certified Nurse Assistant
- CND - Certified Nurse Delegate
- CPR/First Aid
- NCPS - National Certified Peer Specialist
Timeline
Recovery Specialist 2
Telecare Corporation
07.2023 - Current
Emergency Grant Case Manager
Centralia College
06.2022 - 07.2023
Specimen Collector
Aegis Sciences Corporation
06.2022 - 11.2022
Field Operations Technician
Precision Diagnostics
01.2021 - 06.2022
CNA/Med Tech
Sharon Care Center
08.2018 - 05.2020
In-Home Senior Caregiver
DSHS Area Agency On Aging
01.2018 - 04.2020
Bachelor of Arts - Education
Western Governors University
Bachelor of Science - Pre-Medicine
University of Washington
Bachelor of Science - Healthcare Administration
Florida Institute of Technology-Melbourne
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