Ebony Morris
San Jose,CA
Summary
Reliable and detail-oriented professional seeking a Medical Courier position. Bringing over 20 years of customer service experience, strong time management skills, and a proven ability to handle sensitive client interactions with professionalism and care. Eager to transition into medical delivery while ensuring accuracy, safety, and confidentiality.
Overview
2027
2027
years of professional experience
Work History
Owner/Licensed Massage Therapist
Self Employed
San Jose, CA
04.2012 - Current
- Managed and operated a massage therapy business that consisted of multiple contracts with chiropractic offices and spas
- Scheduled appointments, maintained client records, and ensured daily workflow
- Built strong client relationships through trust, professionalism, and consistent service
- Maintained strict confidentiality of client information
- Handled payments, bookkeeping, and inventory management
- Demonstrated reliability and time management by maintaining a consistent client schedule
Customer Service Professional
Various Roles
San Jose, CA
1997 - Current
- Provided high-quality service in fast-paced environments for over 20 years
- Handled customer inquiries, concerns, and problem resolution with professionalism
- Maintained accurate records and processed transactions efficiently
- Developed strong interpersonal skills and the ability to communicate clearly
- Adapted quickly to new systems, procedures, and workplace expectations
Education
Associate of Science - Business Administration And Management
Heald College
CA03-2015
Certification - Massage Therapy
Everest College
San Jose, CA02-2012
Skills
- Strong sense of responsibility and trustworthiness
- Ability to follow instructions and comply with procedures
- Comfortable working independently and managing time effectively
- Experience handling sensitive information with discretion
- Physically capable of lifting and transporting packages as required
- Exceptional customer service and communication
Timeline
Owner/Licensed Massage Therapist
Self Employed
04.2012 - Current
Customer Service Professional
Various Roles
1997 - Current
Associate of Science - Business Administration And Management
Heald College
Certification - Massage Therapy
Everest College