Ebony Neblett
Richmond,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Facilities Coordinator
Galen College
Richmond, VA
08.2022 - Current
- Maintained accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
- Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Evaluated vendor contracts to ensure optimal service levels while maintaining cost control measures.
- Served as point of contact for internal and external customers seeking support and information.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Prepared reports and schedules with accuracy.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Reviewed and oversaw construction and renovation projects.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Ordered, maintained and distributed supplies and inventory.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
- Established strong relationships with local authorities ensuring adherence to codes/regulations while facilitating efficient permit acquisition.
- Maintained facility grounds, equipment, and safety compliance.
- Provided support and services related to mail and deliveries.
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Conducted regular facility inspections to identify repair needs or improvements.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Enhanced communication between departments by developing centralized system for submitting maintenance requests and tracking progress.
- Ensured safety compliance by conducting regular inspections, identifying potential hazards, and implementing corrective actions.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Reduced energy consumption through implementation of sustainable practices such as recycling initiatives and energy-efficient lighting upgrades.
- Performed routine maintenance tasks to maintain clean, safe, and attractive environment for all building occupants.
- Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Spearheaded space planning initiatives, optimizing available workspace for maximum employee comfort and productivity.
- Streamlined work order processes to increase response time and enhance customer satisfaction.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Security Supervisor
Garda World Cash Logistics
Richmond, VA
02.2019 - 07.2022
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Collaborated with management to develop security policies and procedures.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
- Kept team compliant with security protocols and appearance standards.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Responded swiftly to security incidents and effectively resolved security issues.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Conducted regular patrols of facility to detect and deter security threats.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Supervised team of (5) security personnel during shift.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Developed and maintained courteous and effective working relationships.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated leadership skills in managing projects from concept to completion.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Skilled at working independently and collaboratively in a team environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Security Supervisor
G4S Secure Solutions
Richmond, VA
04.2016 - 02.2019
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Conducted regular patrols of facility to detect and deter security threats.
- Evaluated performance metrics for security staff, providing constructive feedback for continuous improvement.
- Developed and implemented strategies to prevent and respond to security incidents.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
- Recorded incident reports with detailed accounts of occurrences.
- Implemented access badge system, improving tracking of personnel movement within the facility.
- Secured high-value assets through diligent monitoring of storage areas and adherence to strict protocols.
- Removed unauthorized persons from facility grounds.
- Recorded daily security occurrences in site assignment log.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Trained security workers on site-specified procedures.
- Managed team schedules to provide effective security coverage for building needs.
- Performed security investigations and reported findings to client management.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
Education
No Degree - Medical Assisting
Fortis College- Richmond Virgina
Richmond07.2010
GED -
Commonwealth Challenge of Virgina
Virginia Beach, VA12.1998
Skills
- Repairs and maintenance
- Team Leadership
- Security Systems
- Access Control
- Janitorial
- Disaster preparedness
- Work Orders
- Maintenance
- Work Order Management
- Equipment set up
- Emergency Preparedness
- Alarm systems
- Inventory Stocking
- Cultural Awareness
- Dependable and Responsible
- Microsoft Office
- Supervision and leadership
- Self-Directed
- Computer Skills
- Organization and Time Management
- Teamwork and Collaboration
- Troubleshooting
- Problem-Solving
- Attention to Detail
- Verbal Communication
Timeline
Facilities Coordinator
Galen College
08.2022 - Current
Security Supervisor
Garda World Cash Logistics
02.2019 - 07.2022
Security Supervisor
G4S Secure Solutions
04.2016 - 02.2019
No Degree - Medical Assisting
Fortis College- Richmond Virgina
GED -
Commonwealth Challenge of Virgina