Ebony Quarles
Houston,Tx
Summary
Aspiring chef working as a Sales Development Representative with 6 years of experience in B2C that eventually moved on to B2B sales. Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients. Committed to delivering exceptional customer service and providing tailored solutions to meet client needs.
Overview
5
5
years of professional experience
Work History
SDR/Quality Assurance
Superhuman Prospecting
02.2023 - Current
- Develop and maintain an understanding of company's products and services, and effectively communicate their value to potential customers
- Master art of objection handling and be prepared to address any concerns or hesitations potential customers may have
- Collaborate with team members to conduct evaluations of recorded calls, ensuring quality standards met for publication on the company website and social media platforms.
Social Media Manager
PetBar
09.2022 - 02.2023
- Develop and implement social media campaigns to promote PetBar's products and services
- Monitor and analyze social media metrics and trends to optimize PetBar's social media campaigns
- Create engaging and informative blog content for PetBar's social media to attract and educate pet owners.
Assistant Manager
Brooklyn Pizzeria
10.2021 - 08.2022
- Manage customer complaints and ensure prompt resolution to maintain customer satisfaction and loyalty
- Assist in overseeing cleanliness and maintenance of the restaurant to ensure a safe and inviting environment for customers and staff
- Assist the General Manager in conducting regular performance evaluations for staff, providing feedback and identifying areas for improvement.
Education
Associates in Science -
Hinds Community College
Raymond, Ms05.2020
Skills
- Sales Outreach
- Compliance Management
- Process Improvement
- Shift Management
- Food Safety Compliance
- Inventory Control
- Food Preparation Proficiency
- Knife Skills
Timeline
SDR/Quality Assurance
Superhuman Prospecting
02.2023 - Current
Social Media Manager
PetBar
09.2022 - 02.2023
Assistant Manager
Brooklyn Pizzeria
10.2021 - 08.2022
Associates in Science -
Hinds Community College
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