Ebony Rodriguez
Staten Island ,NY
Summary
Qualified Medical Assistant with strong background in medical office administration and patient care coordination. Successfully managed patient schedules, facilitated smooth office operations, and provided excellent patient service. Demonstrated effective communication and problem-solving skills in fast-paced environment.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
4
4
years of professional experience
Work History
Medical Assistant/Receptionist
Beacon Christian Community Health Center
09.2024 - Current
- Assisted patients with check-in and check-out processes, ensuring efficient workflow.
- Managed appointment scheduling using electronic health record (EHR) systems to optimize patient flow.
- Collected and verified patient information, maintaining accuracy in medical records.
- Provided administrative support by handling phone inquiries and directing calls to appropriate staff.
- Supported clinical staff during examinations by preparing necessary equipment and documentation.
- Maintained cleanliness and organization of reception area, promoting a welcoming environment for patients.
Direct Support Professional
On Your Mark Inc
03.2022 - 03.2024
- Assisted individuals with daily living activities, promoting independence and personal growth.
- Implemented individualized support plans to enhance client engagement and well-being.
- Facilitated communication between clients and families, ensuring needs and preferences were addressed.
- Monitored client behavior, documenting observations to inform care strategies and adjustments.
Education
Associate of Applied Science -
St.Paul’s School of Nursing
Staten Island, NY06.2024
Timeline
Medical Assistant/Receptionist
Beacon Christian Community Health Center
09.2024 - Current
Direct Support Professional
On Your Mark Inc
03.2022 - 03.2024
Associate of Applied Science -
St.Paul’s School of Nursing