Ebony Smith
Summary
Customer-focused professional with strong cash handling experience, attention to detail, and excellent communication skills. Seeking an opportunity in a bank or office setting.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Waitress
Jack Dempsey's Restaurant
New Orleans
06.2022 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Took accurate food and drink orders from customers at tables.
- Assisted in training new staff on restaurant protocols and procedures.
- Managed cash register and processed customer payments efficiently.
Bartender
Crave504
Meraux
06.2020 - 06.2022
- Monitored customer behavior to ensure safety and compliance with alcohol laws
- Delivered excellent customer service while maintaining a friendly and professional demeanor
- Handled cash, credit, and POS transactions accurately
- Prepared and served alcoholic and non-alcoholic beverages in a fast-paced environment
Manager
Auction house
New Orleans
01.2018 - 12.2020
- Managed daily operations of a high-volume coffee shop, focusing on customer service, accuracy, and efficiency
- Handled cash transactions, balancing drawers, and daily deposits with strong attention to detail
- Resolved customer concerns while maintaining a positive and professional environment
Education
Chalmette High School
Chalmette, LASkills
- Customer Service Excellence
- Attention to Detail & Accuracy
- Cash Handling & Financial Responsibility
- Teamwork & Communication
Timeline
Waitress
Jack Dempsey's Restaurant
06.2022 - Current
Bartender
Crave504
06.2020 - 06.2022
Manager
Auction house
01.2018 - 12.2020
Chalmette High School
References
References available upon request.