Summary
Overview
Work History
Education
Skills
Certification
Additionalattributes
Timeline
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Ebony Stewart

Houston,TX

Summary

Detail-oriented and certified Sterile Processing Technician with a strong foundation in sterilization techniques and surgical instrument management. Seeking an entry-level position where one can apply their technical knowledge and hands-on training to ensure the highest standards of patient safety and sterilization in a healthcare environment. Committed to continuous learning and professional development in the field of sterile processing.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Lowes Home Improvement
02.2024 - Current
  • Delivered high-quality customer service in a fast-paced retail environment, consistently achieving a 95% customer satisfaction rating
  • Managed inventory, ensuring accurate stock levels and product availability, resulting in a 10% increase in quarterly sales
  • Trained and mentored new employees on company policies, reducing the onboarding time by 15% and enhancing team efficiency
  • Initiated and implemented a customer feedback system, leading to a 20% improvement in service response time.

Mail Handler

United States Postal Service (USPS)
10.2023 - 01.2024
  • Efficiently sorted and processed mail with a 99% accuracy rate, ensuring timely delivery to customers
  • Maintained a clean and organized workspace, adhering to all safety protocols and contributing to a 10% reduction in workplace accidents
  • Collaborated effectively with team members to manage high-volume periods, consistently meeting and exceeding daily processing goals.

Phlebotomist and EKG Technician

Ochsner Health System
07.2017 - 06.2019
  • Performed venipunctures and capillary punctures with a focus on patient comfort and safety, achieving a 98% success rate
  • Conducted EKG tests, providing accurate and timely results to assist in patient diagnosis and treatment
  • Maintained and calibrated equipment, ensuring compliance with hospital standards and reducing equipment downtime by 15%
  • Assisted in the training of new staff members, contributing to a more knowledgeable and efficient team.

Education

Certificate in Sterile Processing and Distribution -

Herzing University College
Milwaukee, WI
10.2024

High School Diploma -

Joseph S. Clark Sr. High School
New Orleans, LA
05.2011

Skills

  • Sterilization Techniques and Procedures: Proficient in various sterilization methods, including autoclaving, chemical sterilization, and high-level disinfection Trained in following industry standards such as AAMI, CDC, and OSHA guidelines
  • Surgical Instrument Management: Experienced in the identification, inspection, and maintenance of a wide range of surgical instruments, including forceps, retractors, and scalpels Skilled in identifying defects and ensuring instruments are safe for use
  • Safety Protocols and Compliance: Strong understanding of infection control protocols and the importance of adherence to safety regulations to prevent contamination and ensure patient safety
  • Technical Proficiency: Adept at using sterile processing equipment such as ultrasonic cleaners, sterilization machines, and SPM software for tracking and inventory management
  • Attention to Detail: Meticulous in following procedures, with a proven ability to catch errors before it escalate, contributing to a safer and more efficient working environment
  • Communication and Teamwork: Effective communicator with experience working collaboratively in healthcare and retail environments Able to convey complex information clearly and work well with diverse teams

Certification

  • Certified Registered Central Service Technician (CRCST), 10/01/24
  • Basic Life Support (CPR), 07/01/22
  • Certified EKG Technician, 06/01/17
  • Certified Phlebotomy Technician, 06/01/17

Additionalattributes

  • Work Ethic: Strong commitment to professionalism and excellence, with a focus on delivering high-quality work and contributing to team success.
  • Adaptability: Quick learner with the ability to adapt to new environments and processes. Comfortable working in fast-paced, dynamic settings.
  • Commitment to Patient Safety: Passionate about contributing to the healthcare field by ensuring the highest standards of sterilization and patient care.

Timeline

Customer Service Associate

Lowes Home Improvement
02.2024 - Current

Mail Handler

United States Postal Service (USPS)
10.2023 - 01.2024

Phlebotomist and EKG Technician

Ochsner Health System
07.2017 - 06.2019

Certificate in Sterile Processing and Distribution -

Herzing University College

High School Diploma -

Joseph S. Clark Sr. High School

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Ebony Stewart