EBONY VARGAS
Jamaica,US
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Well-versed in all aspects of administrative assistance, able to handle multiple simultaneous tasks with excellent time management and resourcefulness. Proven track record of initiative, process improvement, and procedure adherence.
Overview
3
3
years of professional experience
Work History
Manager
Dollar Tree
Brooklyn, NY
08.2024 - Current
- Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
- Increased team member productivity by improving monitoring systems and motivational strategies.
- Assessed the strengths of employees and assigned tasks based on their experience and training.
- Used my strong leadership and problem-solving abilities to keep the team running smoothly and organize workflows to meet any daily demand.
Order Processor
Jetro/Restaurant Depot
Maspeth, NY
08.2023 - 04.2024
- Learned how to deal with checks and credit cards
- Processed thousands of orders for customers daily and accurately organized data
- Able to work in a fast-paced, high-pressure environment
- Received additional training in store roles such as Supervisor provided back-up coverage to ensure that customers received the best possible service
- Handled customer complaints and took the necessary steps to resolve their problems.
Medical Administrator
Medix/Ambulunz
Jamaica, NY
08.2021 - 08.2022
- Documented patient medical information, case histories, and insurance to ensure smooth appointments and payment processing.
- Collaborated with LPNs and doctors to prepare and set up the room with supplies and equipment.
- Successfully scheduled appointment calls and placed reminder calls to provide an exceptional customer experience.
- Completed skilled administrative work to assist all office personnel and operational needs.
- Entered data into company software system, including payments, account information, and health background.
Education
Bachelor of Arts - Chemistry
York College NY
01.2028
Associate of Arts - Radiologic Technology
LaGuardia Community College NY
01.2021
Associate of Applied Science - IIT
Queensborough Community College NY
01.2020
Skills
- Excellent communication skills
- Well-versed in all aspects of administrative assistance
- Time management skills
- Resourceful approach
- Initiative
- Process improvement
- Procedure adherence
- Prioritization
- Very organizational
- Master multitasker
- Self-motivated
- Recordkeeping skills
Timeline
Manager
Dollar Tree
08.2024 - Current
Order Processor
Jetro/Restaurant Depot
08.2023 - 04.2024
Medical Administrator
Medix/Ambulunz
08.2021 - 08.2022
Bachelor of Arts - Chemistry
York College NY
Associate of Arts - Radiologic Technology
LaGuardia Community College NY
Associate of Applied Science - IIT
Queensborough Community College NY
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