Ebony V Davis
Customer Service and Operations Professional with experiences managing staff, maintaining accurate records, resolving conflicts, and ensuring high-quality service. Skilled in client relations, organization, active listening and data entry. Adept at coordinating daily operations supporting employees, and ensuring customers receive prompt, quality services in a fast-paced environment.
Work History
Kitchen Manager
1 Year 6 MonthsManage daily kitchen operations by supervising staff, assigning duties, and maintaining a safe and clean work environment. Track employee hours and report time to HR. Monitor inventory levels, complete counts, enter data into spreadsheets, and place and receive daily orders. Address employee concerns professionally while ensuring customers are served promptly with quality food. Resolve staff and customer conflict timely and effectively to maintain smooth operations.
CUSTOMER REPRESENTENTITIVE
2 MonthsCompleted outreach and ensured appropriate delivery of company components for customers using data entry and follow-up appointments. Made product recommendations based on customer needs and preferences. Performed independently with strong aptitude for resolving customer complaints and issues professionally and effectively.
Skilled at working independently and collaboratively in a team environment.
Warehouse Order Picker
7 Years 10 MonthsPicked, prepared, packaged orders independently. Ensured accuracy and timeliness to meet daily production goals. Ensured accurate order fulfillment by verifying items against shipping documents. Collaborated with team members to ensure timely completion of orders during peak demand periods. Excellent communication skills, both verbal and written. Recognized for perfect attendance and awarded Associate of the Month for outstanding performance.