Ebony Weekes
Hyattsville,United States
Summary
Dedicated professional with top- notch skills in oral and written communication, active listening and problem -solving, knowledge of service, delivery and multitasking abilities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
7
7
years of professional experience
Work History
Commerical Truck Operator/Crew Trainer
Strittmatter Companies
05.2019 - Current
- Maintaining Commerical Class B License with Passenger and Hazardous material endorsement.
- Safely Operating Commerical Vehicle while adhering to DOT regulations.
- Trained over 20 new hires to fulfill various roles.
- Provided training and mentoring to new and existing employees.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Perform miscellaneous clerical duties
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Commercial Vehicle Operator
Environmental Recovery Corporation
04.2018 - 05.2019
- Maintained recycling, mental and trash compactors at Baltimore Port authority and NSA locations.
- Arrived on time to customer appointments.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Coach Bus Driver
Martzgroup
11.2016 - 04.2018
- Attended a rigorous two month on the job training course covering, DOT regulation and Proper procedure and policy.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained Commerical Drivers License with Passenger endorsement to legally operate /transport Customers Locally and over the road.
- Greeting passengers in a friendly professional demeanor, while collecting fare or scanning monthly pass.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
Education
No Degree - Commerical Driver's License
CDL Book Club
Laurel, MD2016
Associate of Arts - Culinary Arts
Stratford University
Falls Church, VA2004
Skills
- Leadership
- Critical Thinking
- Exceptional communication
- Transportation Safety
- Route Management
- DOT Compliance
Timeline
Commerical Truck Operator/Crew Trainer
Strittmatter Companies
05.2019 - Current
Commercial Vehicle Operator
Environmental Recovery Corporation
04.2018 - 05.2019
Coach Bus Driver
Martzgroup
11.2016 - 04.2018
No Degree - Commerical Driver's License
CDL Book Club
Associate of Arts - Culinary Arts
Stratford University
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