Ebrahim Konteh
Hillsborough,NJ
Summary
With a diverse professional background spanning the service industry, education, sales, and logistics, I bring a wealth of experience and skills to any team. I excel in customer service. I am a motivated security analyst seeking an entry-level cybersecurity position to apply my skills in network security, security policy, and organizational risk management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Bowlero
11.2023
- Performed necessary credit checks for closing deals and maintained excellent customer service relationships with prospects
- Successfully managed and overcame prospect objections
- Performed preliminary sizing and design for review by in-house designers in preparation for proposal development
- Finalized proposals, including pricing and presentation to a prospective client
- Generated sales leads and followed up on sales inquiries.
Physical Education Instructor
P.S 138 Samuel Randall
Bronx, NY
12.2018
- Maintain athletic supply inventory and requisition new sporting goods as needed
- Promoted teamwork through group sports activities and partner-related games
- Demonstrated and educated students in the fundamentals of body movement through dance exercises and athletic games
- Communicate with parents through parent-teacher conferences and address student issues when necessary.
Truck Driver
Arctic Glacier Ice
Bronx, NY
05.2022 - 09.2023
- Perform warehouse duties such as freight loading/unloading, order picking, stock and inventory control
- Present bills and receipts and collected payments for items delivered or loaded including cash payments
- Adhere to all safety protocols and transportation laws and regulations
- Provide excellent customer service utilizing interpersonal and communication skills and the ability to quickly establish rapport and trust with customers.
Solar Consultant
Sunlife Solar
Bronx, NY
08.2022 - 12.2022
- Performed necessary credit checks for closing deals and maintained excellent customer service relationships with prospects
- Successfully managed and overcame prospect objections
- Performed preliminary sizing and design for review by in-house designers in preparation for proposal development
- Finalized proposals, including pricing and presentation to a prospective client
- Generated sales leads and followed up on sales inquiries.
Bartender/Server
TGI Friday
Bronx, NY
08.2017 - 01.2020
- Introduced a 'Cocktail of the month' to our new menu that was well received by our customers and increased monthly sales
- Trained 3 brand new bartenders on all aspects of the job from drink preparation and knowledge to building valuable relationship and up-selling techniques
- Kept up with popular new drinks and stayed well acquainted with countless drink recipes and mixing techniques
- Reduced inventory losses by 20% by managing our beverages inventory with innovative beverage management software.
Education
Google Cybersecurity Certificate - Cybersecurity
Coursera
06.2024
Fordham University
Bronx, NY12.2021
No Degree - Computer Science
Medgar Evers College of The City University of New York
Brooklyn, NY05.2018
Skills
- Programming (SQL, Python)
- Linux line-command
- Network security
- Leadership
- Mixology
- Security frameworks, controls, design principles
- Customer Service
- Excel
- Reporting
- Strong Work Ethic
Personal Information
Title: Security Analyst
Timeline
Server
Bowlero
11.2023
Solar Consultant
Sunlife Solar
08.2022 - 12.2022
Truck Driver
Arctic Glacier Ice
05.2022 - 09.2023
Physical Education Instructor
P.S 138 Samuel Randall
12.2018
Bartender/Server
TGI Friday
08.2017 - 01.2020
Google Cybersecurity Certificate - Cybersecurity
Coursera
Fordham University
No Degree - Computer Science
Medgar Evers College of The City University of New York